Configuring Events Settings

In the Settings screen, you can now view the EVENTS tab and change the priority of the event based on their severity. The alerts and notifications can be customized and change the way they display in the Notification center or alert.

When enabled, a notification or alert is triggered in a event level.

It is recommended to upgrade to the latest firmware for the alerts to be triggered. For more information, refer to Upgrading Firmware.

Category

Device Management	Interfaces	Device Physical Interfaces status whether it is up or down.
	License	Alerts the user when any of the previously activated firewall security services or NSM licenses are expiring.
	Product Lifecycle	Alerts when Last Order Day and End of Support details are available for a product. This option is available only for Gen 6 products whose Support and End-of-Life is announced. For more information, refer to Product Lifecycle.
	CSE Connector	Alerts about the Tunnels status, All tunnels are down, up, or some tunnels are down.
	Hardware operating conditions	Alerts when there is a hardware failure with Fan, power supply, network cards reset, and system disk status.
	Health Status	Alerts when a device is disconnected with NSM or a local change is made to the firewall outside of NSM, and when device goes into Out of Sync state. It also alerts for device configuration auto synchronization.
	HA Failover	Alerts if a primary or a secondary device fails or in the case of a failover.
	Firmware	Alerts when there is a new firmware version available and if a firmware upgrade fails or applied successfully to the firewall.
Configuration	Commit Status	Alerts when a new firewall configuration commit from NSM fails on the firewall or successfully applied.
User	Authentication	Alerts when the user logs in and logs out
NSM Management	NSM Health Status	Alerts when NSM is down or is not accessible for any reason.

The table on the EVENTS page displays:

Term	Definition
CATEGORY / EVENTS	The events are displayed in a category. Expand each category to view the associated events.
COLOR	This helps color code the events in the Events page.
ID	Unique ID of the event. You can use this ID to search for a particular event in the Filter.
PRIORITY	Priority of the event. Expand each event and choose an option from the drop down. The available priorities are Emergency, Alert, Critical, Error, Warning, Notice, Inform, Debug, Mixed.
GUI	Choose to enable or disable the event to be displayed in the graphical user interface (GUI) under Notification center. Toggle each event to enable or disable the notification. If you check the box at the category level, it gets disabled for all the events listed under the category.
ALERT	Choose to alert and send the notifications in the group.
SMS	When enabled, an SMS is sent to the registered phone number of the user in the tenant. To view the contact information, refer to Users. Only enabling the SMS settings will not deliver the SMS. SMS notifications require a valid Twilio configuration set up by the customer. Refer Configuring Twilio Setting for SMS to configure twilio.
EMAIL	Choose this option to receive notifications through email.
SYSLOG	You can configure the syslog information by clicking the SYSLOG tab on the top. Enter the Syslog Server IP and Port and click Accept.

Other functionalities on this page includes:

• Expand All - Expands all the categories and displays the events.
• Reset - Resets all the alerts and notifications to default settings.
• Refresh - Refreshes the information.
• Accept - After you make any changes to the notifications, click Accept to save them.
• Filter - Lets you to filter the events by name, priority, ID.