Editing Users

Most major changes to users, including deleting users, need to be performed in MSW. However, some features can be edited locally.

To update user information

1. Navigate to Manager View | User Management > Users page.

2. Click the Ellipses icon in the ACTION column of the user you want to edit and click Edit.

   

3. Add or update the Comment and Inactivity Timeout (minutes) in the General tab.

4. Choose Local Authentication or CAC (Common Access Card) from the list.

5. Click the Authentication tab.

   

6. In the Authentication tab,

   Under SETTINGS (only for On-Prem users):

   1. You can Enable Lockout, which will lockout a user for some time after repeated failed login attempts to protect user credentials.

   2. Select the Lockout Type from the dropdown options: IP Address, User.

      IP Address - User is locked out only from the Source IP Address used for failed logins.

      User - User is locked out from all IP Addresses.

   3. You can enable the Two-Factor Authentication.

   4. Select the Authentication Server from the dropdown.

   5. You must generate and download the Recovery Code. This Recovery Code along with OTP sent to Email Address configured in SMPT settings is used to reset the NSM Password in case if login password is forgotten.

      This feature is available only for Super Admin users.

      SMTP Server under System | Settings > Administrator > Notifications has to be configured to get OTP while resetting.

      This Recovery code can be used only one time. It has to be regenerated once used.

7. Click the Access tab to see the various permissions and devices access.

   

   1. Click on the Role to see the permissions granted to this user.

      Yo can click the + icon to expand the permissions list to see the detail behind it. Click again to collapse permissions.

   2. Click the Edit icon in TENANTS & DEVICES to associate tenants and devices together and click Apply.
   3. Click Save.