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Notice: End of Support for SonicWall Analyzer

06/04/2020

DESCRIPTION:

As previously announced, SonicWall Analyzer 8.5 reached “End of Support” on the 24 April, 2020.

Please see the SonicWall Analyzer product Lifecycle page: https://www.SonicWall.com/support/product-Lifecycle-tables/SonicWall-analyzer/software/.

As the Analyzer license is perpetual and hence does not expire, customers can continue to use Analyzer. However, since 24 April 2020, any new cases logged will not be supported. This includes patches, bug fixes and new feature updates.

SonicWall On-premise Analytics 2.5 is the replacement for Analyzer. However, as this is a separate product:

You will need to purchase a separate license for Analytics.
There is no direct upgrade path from Analyzer to Analytics.

For more information, please review:

Analytics Web page: https://www.sonicwall.com/products/management-and-reporting/analytics/

Analytics FAQ: https://www.sonicwall.com/support/knowledge-base/sonicwall-analytics-faq/190425204812546/

What should I do if I have an affected product that is expiring?

Reach out to your SonicWall partner or representative on how you can take advantage of the SonicWall Analytics.

Is there an option to get Extended Support?

No, there is no option to extend either the Limited Support dates or the End of Support dates.

You can review this and other Product Lifecycle dates for all SonicWall products here:

https://www.sonicwall.com/en-us/support/product-lifecycle-tables

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