Resolved: Unable to access firewall management using Chrome v80

First Published:02/11/2020 Last Updated:09/17/2020

As of 2/13/2020 Chrome has updated to version 80.0.3987.106 which no longer causes issues with firewall management.

In February 2020 Chrome released software version 80. In this version there were changes made to how cookies and JavaScript are handled. Due to this update, SonicWall firewalls using the self-signed certificate, are not able to be managed. Firewalls that use a trusted certificate (for example a GoDaddy CA root) are not affected by this Chrome update.

Our engineering teams are working on this issue to provide a resolution to customers who use Chrome as a preferred browser.

At this time the confirmed workaround is to use an alternative browser such as Microsoft IE or Mozilla Firefox (to name a few).

This article will be updated when further information becomes available.

Issue ID: 223041