en-US
search-icon

Product Lifecycle Table

The Product Support Life Cycle table describes the phase during which SonicWall products are eligible for product support and new release downloads. Models not listed here are considered to be current and have not yet entered the End of Support life cycle.

Product Lifecycle

Product

Model

Last Order Dayi

Arm Begini

Arm Endi

1 Year LDOi

Lrm Begini

Lrm Endi

End of Supporti

215W
SonicWall TZ Series
215W
6/1/2016
6/22/2016
6/1/2018
6/1/2020
6/2/2018
6/1/2021
6/2/2021
105W
SonicWall TZ Series
105W
9/10/2015
9/11/2015
9/10/2017
9/10/2019
9/11/2017
9/10/2020
9/11/2020
205W
SonicWall TZ Series
205W
8/5/2015
8/6/2015
8/5/2017
8/5/2019
8/6/2017
8/5/2020
8/6/2020
215
SonicWall TZ Series
215
7/31/2015
8/1/2015
7/31/2017
7/31/2019
8/1/2017
7/31/2020
8/1/2020
105
SonicWall TZ Series
105
7/28/2015
9/27/2015
7/28/2017
7/28/2019
7/29/2017
7/28/2020
7/29/2020
205
SonicWall TZ Series
205
6/30/2015
7/1/2015
6/30/2017
6/30/2019
7/1/2017
6/30/2020
7/1/2020
200
SonicWall TZ Series
200
1/14/2013
1/15/2013
1/14/2015
1/13/2017
1/15/2015
1/12/2018
1/13/2018
200W
SonicWall TZ Series
200W
1/14/2013
1/15/2013
1/14/2015
1/13/2017
1/15/2015
1/12/2018
1/13/2018
100W
SonicWall TZ Series
100W
11/16/2012
11/17/2012
11/16/2014
11/15/2016
11/17/2014
11/14/2017
11/15/2017
100
SonicWall TZ Series
100
11/16/2012
11/16/2012
11/16/2014
11/15/2016
11/17/2014
11/14/2017
11/15/2017
210
SonicWall TZ Series
210
5/31/2012
6/1/2012
5/31/2014
5/30/2016
6/1/2014
5/29/2017
5/30/2017
210W
SonicWall TZ Series
210W
5/31/2012
6/1/2012
5/31/2014
5/30/2016
6/1/2014
5/29/2017
5/30/2017
SRA 4600
SonicWall Secure Mobile Access
SRA 4600
10/31/2016
11/1/2016
10/31/2018
10/31/2018
11/1/2018
10/31/2019
11/1/2019
SRA 1600
SonicWall Secure Mobile Access
SRA 1600
10/31/2016
11/1/2016
10/31/2018
10/31/2018
11/1/2018
10/31/2019
11/1/2019
E-Class SRA EX7000
SonicWall Secure Mobile Access
E-Class SRA EX7000
10/31/2016
11/1/2016
10/31/2018
10/31/2018
11/1/2018
10/31/2019
11/1/2019
E-Class SRA EX6000
SonicWall Secure Mobile Access
E-Class SRA EX6000
10/31/2016
11/1/2016
10/31/2018
10/31/2018
11/1/2018
10/31/2019
11/1/2019
SRA 1200
SonicWall Secure Mobile Access
SRA 1200
3/31/2013
4/1/2013
3/31/2015
3/31/2015
4/1/2015
3/31/2016
4/1/2016
SRA 4200
SonicWall Secure Mobile Access
SRA 4200
12/10/2012
12/11/2012
12/10/2014
3/31/2015
12/11/2014
3/31/2016
4/1/2016
SSL-VPN 200
SonicWall Secure Mobile Access
SSL-VPN 200
2/28/2011
3/1/2011
11/7/2011
11/7/2011
11/8/2011
2/28/2014
3/1/2014
SSL-VPN 4000
SonicWall Secure Mobile Access
SSL-VPN 4000
5/31/2010
6/1/2010
5/31/2012
5/31/2012
6/1/2012
5/31/2013
6/1/2013
EX-750
SonicWall Secure Mobile Access
EX-750
5/31/2010
6/1/2010
5/31/2012
5/31/2012
6/1/2012
5/31/2013
6/1/2013
SSL-VPN 2000
SonicWall Secure Mobile Access
SSL-VPN 2000
2/28/2010
3/1/2010
2/28/2012
2/28/2012
3/1/2012
2/28/2013
3/1/2013
EX-2500
SonicWall Secure Mobile Access
EX-2500
9/30/2009
10/1/2009
9/30/2011
9/30/2011
10/1/2012
9/30/2012
10/1/2012
EX-1600
SonicWall Secure Mobile Access
EX-1600
4/1/2009
4/2/2009
3/31/2011
3/31/2011
4/1/2011
3/31/2012
4/1/2012
EX-1500
SonicWall Secure Mobile Access
EX-1500
10/16/2007
10/17/2007
12/31/2009
12/31/2009
1/1/2010
12/31/2010
1/1/2011
300
SonicWall Email Security
300
4/30/2013
5/1/2013
4/30/2015
4/30/2015
5/1/2015
4/30/2017
5/1/2017
500
SonicWall Email Security
500
4/30/2013
5/1/2013
4/30/2015
4/30/2015
5/1/2015
4/30/2016
5/1/2016
6000
SonicWall Email Security
6000
4/30/2013
5/1/2013
4/30/2015
4/30/2015
5/1/2015
4/30/2016
5/1/2016
200
SonicWall Email Security
200
9/30/2007
10/15/2012
12/31/2014
1/1/2015
400
SonicWall Email Security
400
9/30/2007
10/15/2012
12/31/2014
1/1/2015
8000
SonicWall Email Security
8000
4/9/2011
4/10/2011
4/9/2013
4/9/2013
4/10/2013
4/9/2014
4/10/2014
UMA
SonicWall GMS
UMA
11/30/2015
12/1/2015
11/30/2017
11/30/2019
12/1/2017
11/30/2020
12/1/2020
E8500
SonicWall E-Class NSA Series
E8500
12/31/2015
1/1/2016
12/31/2017
1/1/2020
1/1/2018
12/31/2020
1/1/2021
E6500
SonicWall E-Class NSA Series
E6500
1/31/2015
2/1/2015
1/31/2017
2/1/2019
2/1/2017
1/31/2020
2/1/2020
E8510
SonicWall E-Class NSA Series
E8510
6/14/2013
6/15/2013
6/14/2015
6/13/2017
6/15/2015
6/12/2018
6/13/2018
E5500
SonicWall E-Class NSA Series
E5500
5/20/2013
6/15/2013
6/14/2015
5/19/2017
6/16/2015
5/18/2018
5/19/2018
E7500
SonicWall E-Class NSA Series
E7500
2/1/2012
3/1/2012
2/28/2014
3/28/2016
3/1/2014
3/27/2017
3/28/2017
Ne
SonicWall SonicPoint Series
Ne
9/30/2015
10/1/2015
9/30/2017
10/1/2017
9/30/2020
10/1/2020
Ni
SonicWall SonicPoint Series
Ni
2/1/2015
3/1/2015
2/28/2017
3/1/2017
2/29/2020
3/1/2020
N Dual Radio
SonicWall SonicPoint Series
N Dual Radio
12/20/2014
1/1/2015
12/31/2016
1/1/2017
12/31/2019
1/1/2020
N Dual-Band
SonicWall SonicPoint Series
N Dual-Band
7/30/2010
9/1/2010
8/31/2012
9/1/2012
8/31/2013
9/1/2013
G
SonicWall SonicPoint Series
G
9/9/2009
9/10/2009
3/31/2011
4/1/2011
2/29/2012
3/1/2012
A/B/G
SonicWall SonicPoint Series
A/B/G
3/31/2009
4/1/2009
3/31/2011
4/1/2011
2/29/2012
3/1/2012
250M
SonicWall NSA Series
250M
8/31/2016
9/1/2016
8/31/2018
8/31/2020
8/31/2018
8/31/2021
9/1/2021
220W
SonicWall NSA Series
220W
8/15/2015
8/16/2015
8/15/2017
8/15/2019
8/16/2017
8/15/2020
9/16/2020
250MW
SonicWall NSA Series
250MW
8/30/2015
8/31/2015
8/30/2017
8/30/2019
8/31/2017
8/30/2020
8/31/2020
220
SonicWall NSA Series
220
8/15/2015
8/16/2015
8/15/2017
8/15/2019
8/15/2017
8/15/2020
8/16/2020
2400
SonicWall NSA Series
2400
4/1/2014
5/1/2014
4/30/2016
4/30/2018
5/1/2016
4/30/2019
5/1/2019
2400MX
SonicWall NSA Series
2400MX
4/1/2012
5/1/2012
4/30/2014
4/30/2018
5/1/2014
4/30/2019
5/1/2019
3500
SonicWall NSA Series
3500
5/20/2013
6/1/2013
5/31/2015
5/19/2017
6/1/2015
5/18/2018
5/19/2018
4500
SonicWall NSA Series
4500
5/16/2013
5/14/2013
5/31/2015
5/15/2017
6/1/2015
5/14/2018
5/15/2018
5000
SonicWall NSA Series
5000
5/13/2013
4/13/2013
5/31/2015
5/12/2017
6/1/2015
5/11/2018
5/12/2018
240
SonicWall NSA Series
240
4/30/2012
5/1/2012
4/30/2014
4/29/2016
5/1/2014
4/28/2017
4/29/2017
10200
SonicWall SuperMassive E10000 Series
10200
5/31/2017
6/1/2017
5/31/2019
5/31/2021
6/1/2019
5/31/2022
6/1/2022
10400
SonicWall SuperMassive E10000 Series
10400
5/31/2017
6/1/2017
5/31/2019
5/31/2021
6/1/2019
5/31/2022
6/1/2022
10800
SonicWall SuperMassive E10000 Series
10800
5/31/2017
6/1/2017
5/31/2019
5/31/2021
6/1/2019
5/31/2022
6/1/2022
3300
SonicWall Email Security
3300
3/1/2017
4/1/2017
4/1/2018
4/1/2018
4/1/2018
4/1/2019
4/2/2019
4300
SonicWall Email Security
4300
3/1/2017
4/1/2017
4/1/2018
4/1/2018
4/1/2018
4/1/2019
4/2/2019
8300
SonicWall Email Security
8300
3/1/2017
4/1/2017
4/1/2018
4/1/2018
4/1/2018
4/19/2019
4/2/2019

Product

Version

Full Support Date i

Limited Support Date i

Support Discontinued Date i

8.2
SonicWall Analyzer
8.2
10/26/2016
8.1
SonicWall Analyzer
8.1
12/24/2015
2/16/2017
2/16/2018
8
SonicWall Analyzer
8
6/3/2015
10/26/2016
10/26/2017
GMS Software on UMA EM550
SonicWall GMS
GMS Software on UMA EM550
6/3/2015
7/28/2017
GMS 7.1
SonicWall GMS
GMS 7.1
3/4/2013
12/17/2013
2/7/2017
GMS 7.0
SonicWall GMS
GMS 7.0
12/26/2011
3/4/2013
12/18/2016
GMS 6.x
SonicWall GMS
GMS 6.x
12/23/2009
12/22/2011
12/24/2015
GMS 5.x
SonicWall GMS
GMS 5.x
12/1/2009
12/1/2012
12
SonicWall Secure Mobile Access
12
11/15/2016
11.4
SonicWall Secure Mobile Access
11.4
4/13/2016
4/13/2019
10.7.2
SonicWall Secure Mobile Access
10.7.2
2/1/2015
3/31/2017
11.3
SonicWall Secure Mobile Access
11.3
10/1/2015
6/30/2016
11.2
SonicWall Secure Mobile Access
11.2
4/15/2015
11/30/2015
11.1
SonicWall Secure Mobile Access
11.1
9/1/2014
6/30/2015
10.7.1
SonicWall Secure Mobile Access
10.7.1
2/1/2014
2/1/2015
11
SonicWall Secure Mobile Access
11
7/1/2014
10/31/2014
7.2
SonicWall Analyzer
7.2
12/17/2013
6/3/2015
7/28/2017
7.1
SonicWall Analyzer
7.1
3/4/2013
12/17/2013
2/7/2017
7
SonicWall Analyzer
7
12/26/2011
3/4/2013
12/18/2016
6.x
SonicWall Analyzer
6.x
12/23/2009
12/22/2011
12/24/2015
5.x
SonicWall Analyzer
5.x
12/1/2009
12/12/2012
8.0.3 - 8.0.4
SonicWall Email Security
8.0.3 - 8.0.4
9/22/2014
9/30/2016
8.0 - 8.0.1
SonicWall Email Security
8.0 - 8.0.1
4/24/2014
7/11/2016
7.4.6 - 7.4.9
SonicWall Email Security
7.4.6 - 7.4.9
3/10/2014
3/10/2016
7.4.0 - 7.4.5
SonicWall Email Security
7.4.0 - 7.4.5
6/21/2012
11/7/2015
7.0 - 7.3.0
SonicWall Email Security
7.0 - 7.3.0
12/18/2008
9/1/2014
GMS 8.2
SonicWall GMS
GMS 8.2
10/26/2016
GMS 8.1
SonicWall GMS
GMS 8.1
12/24/2015
2/16/2017
2/16/2018
GMS 8.0
SonicWall GMS
GMS 8.0
6/3/2015
10/26/2016
10/26/2017
GMS 7.2
SonicWall GMS
GMS 7.2
12/17/2013
6/3/2015
7/28/2017
  • Product Support Life Cycle Policy

    SonicWall products have five post-release phases:

    • Last Day Order (LDO)
    • Active Retirement (ARM)
    • One-Year Support Last Day Order
    • Limited Retirement Mode (LRM)
    • End of Support (EOS).
    Last Day Order (LDO) is advanced notification that we intend to start the end of life process. LDO is informational only and products in this phase are active and continue to sell support contracts.

    Active Retirement Mode (ARM) is an announcement that we are no longer actively manufacturing or selling the product. Support contracts for products in this phase will continue to be available. During this time, we may release a limited number of new features and will issue bug fixes only to the latest version of firmware available on the device. Support is available throughout ARM for products with an active support contract. The duration of ARM is two years beginning one day after the end of Last Day Order.

    One-Year Support Last Day Order represents the final day to purchase a one-year support contract or subscription service that bundles support from SonicWall SonicWALL Partners. You may purchase and activate the one-year support contract so that the product will be eligible to receive support until the product has reached End of Support.

    Limited Retirement Mode (LRM) is an announcement to indicate that we will no longer develop or release firmware updates or new features for these products. Software and firmware support for products in LRM is limited to critical bugs and security vulnerabilities. The duration of this phase is three years beginning one day after the end of Active Retirement Mode.

    End of Support (EOS) is an announcement to indicate that we will no longer provide technical support, firmware updates/upgrades or hardware replacement for the product, and that all remaining unique inventory or materials will become unavailable. We may continue to offer security service subscriptions during the End of Support phase, but we will no longer provide technical support for the product or any security service running on it.
  • Software and Firmware Release Model
    Our software/firmware release model helps you make the right choice when it comes to deciding which software or firmware version to load onto your appliance. For information on the different releases, read below; if you need help selecting the release that’s right for you, contact your local SonicWall partner or sales representative.

    General Release - General Release software is a mature, widely deployed and proven release, suitable for typical use cases and is the software of choice for reliability. General Releases are used for production environments.

    Feature Release - Feature Release software is a new release that introduces major new features in the product. Feature release has gone through multiple & thorough engineering, quality, alpha, and beta test cycles and is being launched for general availability. Feature Release is a candidate to move to General Release after the maturity criteria is met. Please refer to the release notes for list of major features.

    Maintenance Release - Maintenance Release software includes bug fixes and enhancements made to a previous Release. Maintenance Release is gone through engineering & quality test cycles and is launched for general availability. Maintenance Release is a candidate to move to General Release after the maturity criteria is met. Please refer to the release notes for full details.

    Early (or Preview) Release - This is software that includes incremental changes to a previous release (Early Release), or it is a first look at a new release (Preview Release). It has not yet reached a level of maturity required for a General Release and should be evaluated in a lab network environment first before deployment to a production environment. Refer to the release notes for full details.

    Initial Release - Initial release software is the first release of a new product. This type of release moves into a General Release after the maturity criteria is met.

    Hotfix Release - Hotfix releases contain the latest fixes and patches, and are provided to customers who are looking to address specific issues. Eventually hotfixes releases are integrated into the Maintenance/General release.
  • Support Policy