The left-navigation menu is divided into multiple parts.

• Product offering and administrative settings
• Product access via cross-launch or integrated applications
• Download Center and Support & Resources

The top part of the left-navigation menu shows all SonicWall product offerings and administrative management options.

• Click or hover over the product in the left navigation menu to see the capabilities available under each product category.
• Products with sub-menu can be viewed by hovering over the product.

The Product is unavailable for selection if you do not have an active registered product. You can register a product from the Inventory > All Products / Monthly Subscription. For more information, refer to Inventory.

The middle part of the left-navigation menu shows the SonicWall products available to the respective management console. Currently, Unified Management supports management functionality for the below listed SonicWall products:

The bottom section of the left navigation menu includes the following options:

• Download Center – View and download setup files for SonicWall products.

• Support & Resources – Access support tools, documentation, and training resources:

  • Support. For more information, refer to Getting Additional Help.

    • Customer Support Case – View support case information.

    • Manage Cases – Create, track, and manage support cases.

  • Help

    • Getting Started Guide – Access introductory product documentation.

    • Self-Guided Tour – Explore product features through guided walkthroughs.

    • Admin Guide – View detailed administrative documentation.

    • Video Tutorials & Demos – Watch feature demonstrations and tutorials.

    • Knowledge Base – Search for troubleshooting articles and solutions.

    • SonicWall University Training – Access training and certification resources.

  • What’s New

    • SonicWall Community – Engage with the user community and discussions.

    • Register for Upcoming Talks – Sign up for webinars and events.

    • Release Notes – Review the latest product updates and changes.

  • Service Status

    • Service Availability Status – Check current service health and availability.

The Scope Selector shows the hierarchy of your organization in terms of the MSPs managed by you (in case you are a Master MSP) and the Tenants under each individual MSP. The main purpose of the Scope Selector is to control the data populated on the Dashboard and Inventory page. The Inventory page shows the available features for the selected scope only.

The Dashboard is the default page of the Unified Management when you log in.

The Dashboard summarizes all your registered products and alerts associated with the products according to the Scope Selector.

From the Dashboard, you can:

• Create a new Tenant
• Manage alerts
• Navigate to Alert List view from the product tiles to view product-specific alerts generated.

If you do not have a registered product, you can learn more about the product offerings and activate a trial. For more information, refer to Dashboard.

By the default, the Dashboard page shows the alerts in the Map View, but you can switch between Map View and List View.

On the Map View, the dot signifies tenants based on their marker locations and color of the dot signifies the highest priority of alert generated on the products under those Tenants.

Applying the combination of filter attributes can narrow down the results for a specific requirement. You can save these combinations of attributes to apply filters for future use. For more information, refer to Viewing and Managing Alerts.

The List View gives the complete list of product-wise alerts with separate tabs.

Applying the combination of filter attributes can narrow down the results for a specific requirement. You can save these combinations of attributes to apply filters for future use. For more information, refer to Viewing and Managing Alerts. You can also export the alerts into CSV format.

SonicWall Unified Management Resources icon gives a quick access to the below list:

Register for Welcome Webinar – Sign up for introductory sessions.

Self-Guided Tour – Explore features through guided walkthroughs.

SonicWall University Training – Access training and certification resources.

Getting Started Guide – View onboarding and setup documentation.

Admin Guide – Access detailed administration information.

Release Notes – Review the latest product updates and changes.