Inventory Dashboard & Table View (All Products & Subscriptions) depends on the access levels defined in the User Groups.
Access depends on User Group permissions (Tenant Access + Product Access + Platform Operations). When a user belongs to multiple groups, the least‑permissive rule applies.
Least‑permissive Rule Examples
Tenant Hidden
Default Group: Tenant Access = Admin+ Group A: Tenant Access = No Access
Outcome: The user cannot see tenants from Group A because No Access overrides Admin.
Product Access Becomes Read‑Only
Group A: Tenant Access = Admin, Firewalls = Admin + Group B: Tenant Access = Admin, Firewalls = No Access
Outcome: User sees all tenants, but firewall products are read‑only because No Access is the most restrictive.
Tenant Completely Hidden Despite Product Access
Tenant Access = No Access+ Product Access = Admin
Outcome: The tenant does not appear at all. Without Tenant Access, Product Access cannot grant visibility.
| Action | Privileges | Conditions / Examples |
|---|---|---|
| Provision an MSP | Only the Super Admin of the Master MSP account can provision an MSP. | — |
| Provision/Register Products (Annual & Monthly) | Super Admins, Admins, and Employees with the required User Access + Tenant Access can provision or register products. | Employees with Read‑Only can view but cannot act. Employees with No Access cannot view the option. |
| Convert Annual Product to Monthly Subscription | Super Admins and Admins can convert annual billing products into monthly subscriptions. | — |
| Enable or Disable Cloud Management | Super Admins and Admins can turn cloud management on or off for a product. | — |
| Remove a Product from Monthly Subscription | Super Admins and Admins can remove products from monthly subscription plans. | — |
| Delete Products (Annual & Monthly) | Super Admins and Admins can permanently delete products. | — |