Centralized Firewall Management Administration Guide

Technical Documentation
Table of Contents

Resetting Password and Unbinding TOTP

The Reset Password and Unbind TOTP options allow you to reset passwords for local firewall users through Firewall Management using the TOTP method. You can either generate an auto-generated password for each individual device or apply a single custom password across all selected devices.

This option is available only when the TOTP is selected as an On-time password method while adding a user on the Firewall under the Device | Users > Local Users & Groups > Local Users tab. For more information, refer to Configuring Local Users Settings.

To reset local users passwords

  1. Navigate to Manager View | Home > Firewalls > Inventory page.

  2. Set the tenant level.

    This option is available at both All Tenants and at an individual tenant level.

  3. Click More Options > Reset Password and Unbind TOTP Key in the table header.

  4. Select the new password method:

    • Select Set a custom password and Enter Custom Password to set a single custom password across all selected devices.

    • Select Auto generate secure password to auto-generate unique passwords for each individual device.

  5. Enable Unbind TOTP to unbind existing TOTPs (two-factor authentication) keys.

    Unbinding applies only to users with TOTP enabled during user addition on the Firewall.

  6. Click Add to Commit & Deploy.

  7. Commit and deploy the pending changes. Do one of the following to view pending configuration updates:

    • Click Commit & Deploy in the upper-right corner of any page in the Manager View.
    • Navigate to Manager View | Home > Config Management > Commits and click New Commit.

    The Commit & Deploy Pending Changes dialog box displays.

  8. Select the firewalls where you want to reset passwords.

    The list of firewalls shown here is based on the selected tenant level.

    Each firewall may have multiple users and a separate commit will be created for each user.

  9. Click Deploy Now.

    After the changes are successfully deployed, the selected users’ passwords will be reset.

  10. View or download the password reset report:

    1. Navigate to Manager View | Home > Firewalls > Inventory page.

    2. Click More Options > Generate Reset Report in the table header.

      The Generate Reset Report displays the newly generated passwords for each user.

    3. Click Download as CSV to download the password reset report.