Status of the Firmware Upgrade on Firmwares

Once Upgrading Devices through Firmwares is schedules instantly or scheduled for a later time, you can track status of the upgrade as it progress on:

• The Manager View > Home > Firewalls > Firmwares > Upgrade Status tab.
• The Manager View | Home > Firewalls > Inventory page.
• Manager View | Commit & Deploy page. For more information, refer to Committing and Deploying Updates to Device(s) in the Manager View.

 

• The upgrade is marked as Success only after the firewall has rebooted and synchronized with the system. Until then, the overall status remains In Progress.
• The commit status may display Success even if the overall upgrade fails due to reboot or synchronization issues.

Status	Description
Upgrade initiated	Upgrade process has started .
Uploading firmware	Firmware is being uploaded from NSM/Firewall Management to the firewall.
Upload completed	Firmware upload to the firewall completed successfully.
Upload failed	Firmware upload to the firewall failed.
In Progress	Upgrade commit execution has started; overall upgrade is ongoing.
Reboot initiated	Reboot command sent to the device after successful firmware upload.
Rebooting	Device is rebooting; Status shows as In Progress on the Inventory page until sync completes.
Upgrade unverified	If the firewall sync is failed within 30 minutes after reboot or connectivity lost post-upgrade.
Success	Upgrade completed successfully after reboot and device sync.
Failed	Upgrade failed due to intermediate errors (upload failure, device not found, etc.).

To check status of the firmware upgrade

1. Navigate to Manager View > Home > Firewalls > Firmwares > Upgrade Status tab.

   

2. Click the Commit ID for the timestamp when you submitted the upgrade request.

   The page displays all devices included in the upgrade and their STATUS.