Port Scan Possible / Port Scan Probable are not detected nor logged

03/26/2020 55 11248

DESCRIPTION:

Port Scans are not detected therefore do not show up in Log Alerts on the firewall.

CAUSE:

This bug has been revealed after updating from the 5.8.1.X firmware to the 5.9.1.X firmware, as well as 6.2.5.x firmware on Gen 6 devices. 

RESOLUTION:

Update firmware to 5.9.1.8 or request hotfix 175910 from technical support. 

There are two ways to contact technical support:

1. Online: Visit mysonicwall.com. Once logged in select Resources & Support | Support | Create Case. 

2. By phone: please use our toll-free number at 1-888-793-2830. Please have your SonicWall serial number available to create a new support case.

If you do not have a mysonicwall.com account create one for free!

This issue has been resolved in 5.9.1.8 firmware for Gen5  devices and 6.2.7.1 for Gen 6 devices. 

ISSUE ID:

175910