Support on SonicWall Products, Services and Solutions
Browse Knowledgebase by Category
Port Scan Possible / Port Scan Probable are not detected nor logged
03/26/2020 68 15438
Port Scans are not detected therefore do not show up in Log Alerts on the firewall.
This bug has been revealed after updating from the 5.8.1.X firmware to the 5.9.1.X firmware, as well as 6.2.5.x firmware on Gen 6 devices.
Update firmware to 188.8.131.52 or request hotfix 175910 from technical support.
There are two ways to contact technical support:
1. Online: Visit mysonicwall.com. Once logged in select Resources & Support | Support | Create Case.
2. By phone: please use our toll-free number at 1-888-793-2830. Please have your SonicWall serial number available to create a new support case.
If you do not have a mysonicwall.com account create one for free!
This issue has been resolved in 184.108.40.206 firmware for Gen5 devices and 220.127.116.11 for Gen 6 devices.