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Port Scan Possible / Port Scan Probable are not detected nor logged

03/26/2020 74 People found this article helpful 119,820 Views

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    Description

    Port Scans are not detected therefore do not show up in Log Alerts on the firewall.

    Cause

    This bug has been revealed after updating from the 5.8.1.X firmware to the 5.9.1.X firmware, as well as 6.2.5.x firmware on Gen 6 devices. 

    Resolution

    Update firmware to 5.9.1.8 or request hotfix 175910 from technical support. 

    There are two ways to contact technical support:

    1. Online: Visit mysonicwall.com. Once logged in select Resources & Support | Support | Create Case. 

    2. By phone: please use our toll-free number at 1-888-793-2830. Please have your SonicWall serial number available to create a new support case.

    If you do not have a mysonicwall.com account create one for free!

     

    This issue has been resolved in 5.9.1.8 firmware for Gen5  devices and 6.2.7.1 for Gen 6 devices. 

    ISSUE ID:

    175910

    Related Articles

    • Configuring and troubleshooting SonicWALL Switches
    • How can I get alerted if a WAN link goes down in a WAN fail-over scenario?
    • Configuring and troubleshooting High Availability

    Categories

    • Firewalls > SonicWall NSA Series > Logging/Alerts
    • Firewalls > TZ Series > Logging/Alerts
    • Firewalls > SonicWall SuperMassive 9000 Series > Logging/Alerts
    • Firewalls > SonicWall SuperMassive E10000 Series > Logging/Alerts

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