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Collecting Mobile Connect debug logs on Android and iOS devices
1. Open the Mobile Connect application inside your Android or iOS device and tap “Settings”. 2. Once inside the "Settings" menu, tap “Logs”. 3. Enable the “Debug Logging” setting. Before…
Product(s):
Secure Mobile Access>SonicWall Mobile Connect
Last Updated On: 8/01/2017
( 790 users found this article helpful ) 2030 View(s)
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Enabling offline apps for Windows 10 in the Microsoft Business store
To start and complete the vetting process to view/acquire offline apps, please follow the following steps in the business store: 1. Log in to businessstore.microsoft.com 2. Go to account information page (Manage…
Product(s):
Secure Mobile Access>SonicWall Mobile Connect
Last Updated On: 6/27/2017
( 798 users found this article helpful ) 2227 View(s)
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How to delete a device from a MySonicWall account
Here's how to delete an appliance from your MySonicWall account:Step 1: Log into www.mysonicwall.com and click My Products.Step 2: Check the box next to the appliance you would like to deletStep 3: Click Delete…
Product(s):
Firewalls>SonicWall TZ Series
Firewalls>SonicWall SuperMassive E10000 Series
Firewalls>SonicWall SuperMassive 9000 Series
Firewalls>SonicWall NSA Series
MySonicWall>Update Account Information
Last Updated On: 6/27/2017
( 796 users found this article helpful ) 1920 View(s)
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SonicOS Enhanced how to configure NAT Policies
Many to One NAT This is the most common NAT policy on a SonicWall, and allows you to translate a group of addresses into a single address. Most of the time, this means that you’re taking an internal “private” IP…
Product(s):
Firewalls>SonicWall NSA Series>Networking
Firewalls>SonicWall SuperMassive 9000 Series>Networking
Firewalls>SonicWall SuperMassive E10000 Series>Networking
Firewalls>SonicWall TZ Series>Networking
Last Updated On: 10/03/2017
( 972 users found this article helpful ) 11892 View(s)
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How to reset a SonicPoint to factory defaults.
You can reset the SonicPoint at any time by pressing the reset switch with a straightened paper-clip, a tooth pick, or other small, straight object. The reset button resets the configuration of the mode the…
Product(s):
Wireless Access Points>SonicWall SonicPoint Series
Last Updated On: 7/07/2017
( 714 users found this article helpful ) 3990 View(s)
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Why do I need a Support Services Reinstatement?
Customers with appliances that have an expired warranty or support agreement who purchase SonicWall Support Services Reinstatement and a new one-year support agreement receive a full 12 months of support from…
Product(s):
Firewalls>SonicWall TZ Series
Firewalls>SonicWall SuperMassive E10000 Series
Firewalls>SonicWall SuperMassive 9000 Series
Firewalls>SonicWall NSA Series
MySonicWall>Licensing
Last Updated On: 6/27/2017
( 797 users found this article helpful ) 2003 View(s)
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How to Download Log Files from SonicWall Email security device
 Please follow the steps as mentioned below: Login into Email security device as Admin Go to System | Advanced Page Scroll down towards the section Download System/Log files Go to the…
Product(s):
Email Security>SonicWall Email Security Appliance
Email Security>SonicWall Email Security Software
Email Security>Hosted Email Security
Last Updated On: 7/27/2017
( 751 users found this article helpful ) 2033 View(s)
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How to Force the Cyren AV to Download Complete Update Subsets
Open a SSH client. For example PUTTY-Input snwlcli@ and the IP address of your SonicWall Email Security appliance, eg snwlcli@192.168.168.169-At Login prompt, type the Admin Username, eg admin, and press enter…
Product(s):
Email Security>SonicWall Email Security Appliance
Email Security>SonicWall Email Security Software
Email Security>Hosted Email Security
Last Updated On: 6/27/2017
( 696 users found this article helpful ) 1544 View(s)
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How to check 3rd Party Anti-Virus Engine Version on Email Security Appliances
When you login to the Email Security Appliance, scroll down to the bottom left hand side of the screen and select "About". - When you open this option, you will see data similar to below: - - Note that you…
Product(s):
Email Security>SonicWall Email Security Appliance
Email Security>SonicWall Email Security Software
Email Security>Hosted Email Security
Last Updated On: 7/27/2017
( 794 users found this article helpful ) 1856 View(s)
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What is DKIM record and how to create it
Question: What is DKIM record and how to create it. Answer: What does DKIM do? DKIM is a process to validate sending domain names associated to email messages through cryptographic authentication. It…
Product(s):
Email Security>SonicWall Email Security Appliance
Email Security>SonicWall Email Security Software
Email Security>Hosted Email Security
Last Updated On: 8/16/2017
( 797 users found this article helpful ) 3218 View(s)
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