About SAMI

SonicWall AI for Monitoring & Insight (SAMI) is a sophisticated artificial intelligence system specifically designed to interact through messaging platforms. It is useful for SonicWall Unified Management operators or administrators who work for Managed Service Providers (MSPs). These professionals are responsible for overseeing the IT, networking, and security needs of multiple end customers. The primary function of SAMI is to facilitate these operators or administrators by providing them with instant answers and helping them perform various tasks without the need to directly log into their Firewall applications. This is especially beneficial for quick checks or updates on the network and security status of the organizations they manage.

SAMI operates using the following innovative methods:

• Access and Interaction SAMI provides a user-friendly experience that allows easy access without requiring users to log in each time. When launched, it automatically utilizes the current settings from SonicWall Unified Management. Users interact through a chat-like interface, and the system customizes responses based on individual permissions. Additional features include the ability to regenerate responses, copy to the clipboard, and visual cues to enhance interaction. Response streaming improves conversations by letting users receive information instantly while they interact with the system. This creates a more dynamic and engaging experience.
• Conversational Firewall Operations is a system for managing and monitoring firewalls in a specific area. It provides details on managed and unmanaged firewalls, including their online status, availability, license, uptime, and firmware version. Users can view firewall group information, perform upgrades, and check security service status while tracking actions and progress for effective firewall management.
• Conversational Traffic Analytics helps organizations analyze user behavior and network security using data from NSM SaaS. It tracks key metrics like top users by connection and bandwidth, most accessed applications, and details on allowed and blocked IP addresses. It also reports on VPN usage, threats, and vulnerabilities. Users can customize queries by time frames and firewall settings, aiming to provide clear insights for better security and resource use.

These capabilities allow SAMI to leverage the power of NSM SaaS, ensuring smooth and efficient operations. They also help navigate and manage digital environments effectively, providing a seamless and interactive experience.

When you attempt to leave SAMI and switch to another product in the SonicWall Unified Management left navigation menu, you will be notified that all conversations with SAMI will be lost.