NetExtender Release Notes

Version 10.2.338

January 2024

About NetExtender

NetExtender is a transparent software application for Windows users that enables remote users to securely connect to a network accessed through a SonicWall appliance. With NetExtender, remote users can securely run any application on the remote network. Users can upload and download files, mount network drives, and access resources as if they were on the local network. The NetExtender connection uses a Point-to-Point Protocol (PPP) connection.

This release supports all the features and contains all the resolved issues found in previous NetExtender releases. For more information, see the previous release notes, available on MySonicWall at: https://mysonicwall.com.

Compatibility and Installation Notes

  • Most popular browsers are supported, but Google Chrome is preferred for the real-time graphics display on the Dashboard.
  • A MySonicWall account is required.

Supported Platforms

NetExtender Client Versions

The following is the NetExtender client version in this release.

Version Description
10.2.338 NetExtender for Windows 10/11

Supported Client Platforms

NetExtender 10.2.338 is supported on computers running the following Windows version:

  • Windows 10/11

Supported SonicWall Appliances

SonicWall appliances receive NetExtender connections from remote clients. The following appliances are supported:

  • SonicWall firewalls running SonicOS 7.0.0 and higher, including the following platforms:
    • TZ 270, TZ 270W, TZ 370, TZ 370W, TZ 470, TZ 470W running SonicOS 7
    • TZ 570, TZ 570W, TZ Z570P, TZ 670 running SonicOS 7
    • NSa 2700, NSa 3700, NSa 4700, NSa 5700 running SonicOS 7
    • NSv 270, NSv 470, and NSv 870 running SonicOS or SonicOS 7
    • NSsp 15700 running SonicOS 7
  • SonicWall firewalls running SonicOS 6.5.4.7 and higher, including the NSa, TZ, SOHO, and SuperMassive series platforms:
    • TZ 300, TZ 300W, TZ 300P, TZ 350, TZ 350W, TZ 400, TZ 400W, TZ 500, TZ 500W, TZ 600, TZ 600P
    • NSa 2600, 3600, 4600, 5600, 6600
    • NSa 2650, 3650, 4650, 5650, 6650, 9250, 9450, 9650
    • SOHO W, SOHO 250, SOHO 250W
    • SuperMassive 9200, 9400, 9600
  • SonicWall virtual firewalls running all releases of SonicOS 6.5.4.4v, including the following NSv series platforms:
    • NSv 10, 25, 50, 100, 200, 300, 400, 800, 1600
  • Secure Mobile Access (SMA) 100 Series appliances running SMA 10.2.1 or higher:
    • SMA 200, SMA 210, SMA 400, SMA 410
    • SMA 500v for ESXi (on ESXi 6.0 and higher)
    • SMA 500v for Hyper-V (on Hyper-V 2016 and 2019)
    • SMA 500v for AWS
    • SMA 500v for Azure
    • SMA 500v for KVM

Supported Firewall Firmware Version

  • GEN 5 - 5.9.2.7-5o
  • GEN 6/6.5 – 6.5.4.13-105n
  • GEN 7 – 7.0.1-5119 / 7.0.1-5145 / 7.1.1-7040

SonicWall recommends to use the latest GEN 7.0.1-5145 firmware for optimal performance.

Supported Firmware SMA Versions

  • SMA 100 10.2.1.10

SonicWall recommends to use the latest NetExtender version with the latest version of SMA 100 Series firmware for optimal performance.

What's New

Standalone NetExtender Windows release.

This release provides the latest NetExtender version with the latest version of SMA 100 Series and fixes for previously reported issues.

Resolved Issues

Issue ID Issue Description
SMA-4697 NetExtender client does not automatically reconnect in an external network with AOV with SND enabled.
SMA-4707 Users are unable to connect to the internet, AOV without SND works.
SMA-4718 NetExtender disconnection status does not update in Windows Prelogon NetExtender User interface.
SMA-4726 When the connection breaks, unable to launch NetExtender second time.
SMA-4728 NetExtender still breaks most services to Microsoft 365 even after upgrade to 10.2.336.
SMA-4780 Inactivity timeout has not been working on customer device and we do see this unpredictable behavior on the lab device.
SMA-4814 NetExtender SFPMonitor.sys vulnerability.

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