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Users getting error for YouTube restricted mode
08/30/2022 
7 People found this article helpful
333,417 Views
Description
Users getting error when trying to see YouTube video with the message "Video unavailable. This video is restricted. Please check the Google Workspace administrator and/or the network administrator restrictions."
The error message on top of the YouTube video will look like below:
This issue involves Content Filter, and may happen even if YouTube is not being blocked by any content filter policy.
Cause
There's an option on CFS object that enable or disable Restrict Mode on YouTube.
Resolution
Go to "Object" > "Profile Objects" > edit the profile of the user groups affect, and on the advanced tab you should see as below:
Disable the option "Enable YouTube Restrict Mode" and hit "Save".
This should solve the issue.
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Categories
- Firewalls > TZ Series > Content Filtering Service
- Firewalls > NSa Series > Content Filtering Service
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