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Upgrading from Capture Client Advanced to Premier on Monthly Billing (MSSP Monthly)
09/01/2023 
7 People found this article helpful
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Description
This article will provide step by step instructions on how to convert or upgrade a Capture Client license from Advanced to Premier under Monthly Billing
Resolution
Follow the below steps to upgrade Capture Client from Advanced to Premier in Monthly Billing:
- Log in to your mysonicwall.com account
- Click on Monthly Billing and Monthly on the left menu
- Click on Edit Product Provisioning for the Capture Client you wish to upgrade to Premier.
- Change your expiration date to expire within the next two days. This is a requirement to be able to swap the bundle types. Click Provision
- Click on Edit Product Provisioning and select Premier from the Services drop down menu
- You can set the upper limit for Units and the Expiry Date as per your requirement. Click Provision.
NOTE: Follow the same step-by-step instructions provided in this document for downgrading the licenses from Premier to advanced and upgrading the licenses from Basic to Advanced/Premier
If you face any issues with this process kindly reach out to customer service on the email Customer_service@Sonicwall.com or Contact Support - SonicWall
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