SonicWall Cloud Edge Frequently Asked Questions

12/10/2020 1 691

DESCRIPTION:

Prerequisites

What are the prerequisites to get started with SonicWall Cloud Edge Secure Access?

• Create or validate your My SonicWall account
• Enable valid licenses (trial/permanent)
• Activate the SonicWall Cloud Edge Secure Access software
• Review System Requirements.

Licensing

Do I need to have a SonicWall Firewall to activate SonicWall Cloud Edge Secure Access?

You can activate SonicWall Cloud Edge Secure Access from a SonicWall Network Security appliance and activate it without a Network Security appliance.

Installation

What are different browsers supported for SonicWall Cloud Edge Secure Access client web access?

It supports all modern browsers except Internet explorer 11

Platforms currently supported by SonicWall Cloud Edge Secure Access?

Currently , SonicWall Cloud Edge Secure Access client installers installed on Windows, MacOS . iOS and Android.

Networks

Can one network have multiple regions?

Yes, one network can have multiple gateways to lower latency and increase in the performance. Users/members will automatically be routes to the closest region.

Can one region have multiple gateways?

Yes, one region can have several gateways to improve redundancy and load-balancing between the gateways.

Does a single gateway support multiple tunnel connection?

Yes, it can have multiple tunnel connection

Connecting Infrastructure

Does SonicWall Cloud Edge Secure Access support IPSec tunnel?

Yes, a site-to site connection between your network and your cloud infrastructure can be easily implemented with any IaaS provider.

What are requirements for connecting to on-prem infrastructure?

• Your internal network follows industry-accepted design patterns
• No overlapping subnets reside on your VPC’s or DC
• Your cloud Edge network does not overlap with your internal network subnet
• All subnet masks are either Class B or C

Can I run the WireGaurd connector on a Linux machine?

Yes, if pre-requisites fulfilled.

Pre-requisites:

On Ubuntu:

• Install:

• curl
• Dig
• Software-properties-common

On CentOS/RedHat EL7

• Install:

• Curl
• Bind-utils

What are different cloud resources that can be connected?

• Amazon AWS
• Alibaba cloud
• Microsoft Azure
• Google Cloud Platform
• Heroku Enterprise
• IBM cloud

Groups and Members

How can I add users/member?

You can add members by sending them invites by adding their emails or add users through your IDP.

Different IDP supported by SonicWall Cloud Edge Secure Access

• Integrate Identity providers
• Azure Active directory
• Google Suite
• SAML 2.0 (Twilio, OneLogin, Auth0)
• On-premise Active directory

Can a member be assigned different roles and permissions?

Yes, a member assigned in different roles manage and connect to the network- Admin, Manager, Billing and User.

Securing the Platform

Can I use multi factor authentication for client login?

Yes, various multi factor authentication methods are supported- SMS/Push notifications, Google authenticator and Duo Security

What are the different applications that is supported on the browser-based (client-less) connection?

• SSH application
• HTTP and HTTPS connection
• RDP
• VNC

Can I limit client access based on Geo-location?

You can create a granular set of rules under Policies that can limit the access to internal and cloud resources based on Groups, Date and Time, Geo-location, Operating System and Browsers.

Where can I download agents for client-based access?

You can download the Agents under Downloads tab in your Management console. Those links are also available to the end-users.

Monitoring

Can I integrate Splunk Cloud for log collection?

Yes, Splunk Cloud integrated to collect data for analysis and review of user-activity on the network.

Compliance

Is SonicWall Cloud Edge Secure Access HIPPAA compliant?

Yes, SonicWall Cloud Edge Secure Access is HIPAA compliant. It also adheres to GDPR and SOC2 Type 2 compliance standards.