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NetExtender Error: One or more error were found in the secure sockets Layer (SSL) certificate sent

03/26/2020 9 People found this article helpful 97,850 Views

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    Description

    NetExtender Error: One or more error were found in the secure sockets Layer (SSL) certificate sent by the server

    Resolution

     

    Problem Definition:

    When users tries to connect to SonicWall Appliance using NetExtender they will error as "One or more error were found in the secure sockets Layer (SSL) certificate sent by the server"
    Image


    Resolution or Workaround:

    As the RC4 Cipher is vulnerable today, admin needs to change the cipher method in SSLVPN settings of SonicWall Appliance. Follow below steps to change the cipher method in settings.

    Login to SonicWall Management GUI

    Step 1: Navigate to SSLVPN -> Server Settings page.

    Step 2: Select "Enable Server Cipher Preference" checkbox under SSL VPN Server Settings.

    Step 3: Select "3DES_SHA1" from dropdown box near Cipher Method.

    Step 4: Click Accept button on the top of the page to save the changes.
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    Related Articles

    • ‘Error sending one-time password’ encountered when connecting to NetExtender
    • Supported SonicWall and 3rd party SFP and SFP+ modules that can be used with SonicWall NSsp series
    • Supported SonicWall and 3rd party SFP and SFP+ modules that can be used with SonicWall NSA series

    Categories

    • Firewalls > TZ Series
    • Firewalls > SonicWall SuperMassive E10000 Series
    • Firewalls > SonicWall SuperMassive 9000 Series
    • Firewalls > SonicWall NSA Series

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