MacOS X NetExtender stops passing traffic while connected.

03/26/2020 9 7765

DESCRIPTION:
MacOS X NetExtender stops passing traffic while connected.

RESOLUTION:

If installing the latest firmware and NetExtender update doesn't resolve the issue, follow the steps below on your MacOS X workstation:

1. From the Dock, click System Preferences, go to Network.
   
   
2. Choose your network connection from the sidebar on the left. Click Advanced, then go to the Ethernet tab. 
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3. Change the Configure option to Manually. Set the MTU option to Custom, then enter 1492 in the text box. Click OK. Note: An alternate MTU value to use is 1404.

Notes: Operating System used is Apple MacOS X 10.5 (Leopard).