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How to avoid unusual sign-in activity message on MySonicWall.com.
03/26/2020 
860 People found this article helpful
30,459 Views
Description
After resetting your password or signing in for the first time from a new device, you will receive an "unusual sign-in activity" message as a means to ensure that the correct user is accessing the account. This article will show you how to avoid this security check on subsequent sign in attempts.
Resolution
1. On your first login, the unusual activity message will show up:
2. After the message above appears, a email message is sent to your inbox with the verification code. The email is reads as follows:
"Unusual sign-in activity We detected something unusual about a recent sign-in to the MySonicWall account youremail@adress.com. To help keep you safe, we require an extra security challenge. Sign-in details If this was you, then you can safely ignore this email. |
Thank you, |
3. Enter the verification code this time to log in, and do not forget to check the "I sign in frequently on this device. Don't ask me for a code in the future" box in order to avoid this check on this device for future log ins.
For immediate assistance please contact SonicWall Customer Service at 1-888-793-2830.
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