Main Menu
  • COMPANY
    • Boundless Cybersecurity
    • Press Releases
    • News
    • Awards
    • Leadership
    • Press Kit
    • Careers
  • PROMOTIONS
    • Customer Loyalty Program
  • MANAGED SERVICES
    • Managed Security Services
    • Security as a Service
    • Professional Services
SonicWall
  • Products
    • Network Security
      • Next Generation FirewallNext-generation firewall for SMB, Enterprise, and Government
      • Security ServicesComprehensive security for your network security solution
      • Network Security ManagerModern Security Management for today’s security landscape
    • Advanced Threat Protection
      • Capture ATPMulti-engine advanced threat detection
      • Capture Security applianceAdvanced Threat Protection for modern threat landscape
    • Access Security
      • Cloud Edge Secure AccessDeploy Zero-Trust Security in minutes
      • Secure Mobile AccessRemote, best-in-class, secure access
      • Wireless Access PointsEasy to manage, fast and secure Wi-FI
      • SwitchesHigh-speed network switching for business connectivity
    • Email Security
      • Email SecurityProtect against today’s advanced email threats
    • Cloud Security
      • Cloud App SecurityVisibility and security for Cloud Apps
      • Cloud Firewall (NSv)Next-generation firewall capabilities in the cloud
    • Endpoint Security
      • Capture ClientStop advanced threats and rollback the damage caused by malware
      • Content Filtering ClientControl access to unwanted and unsecure web content
    • Product Widgets
      • Product Menu Right Image
      • Capture Cloud Platform
        Capture Cloud Platform

        A security ecosystem to harness the power of the cloud

    • Button Widgets
      • Products A-Z
        all products A–Z FREE TRIALS
  • Solutions
    • Industries
      • Distributed Enterprises
      • Retail & Hospitality
      • K-12 Education
      • Higher Education
      • State & Local
      • Federal
      • Healthcare
      • Financial Services
      • Carriers
    • Use Cases
      • Secure SD-Branch
      • Network Segmentation
      • Zero Trust Security
      • Secure SD-WAN
      • Office 365 Security
      • SaaS Security
      • Secure WiFi
    • Solutions Widgets
      • Solutions Content Widgets
        Federal

        Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions

      • Solutions Image Widgets
  • Partners
    • SonicWall Partners
      • Partners Overview
      • Find a Partner
      • Authorized Distributors
      • Technology Partners
    • Partner Resources
      • Become a Partner
      • SonicWall University
      • Training & Certification
    • Partner Widgets
      • Custom HTML : Partners Content WIdgets
        Partner Portal

        Access to deal registration, MDF, sales and marketing tools, training and more

      • Partners Image Widgets
  • Support
    • Support
      • Support Portal
      • Knowledge Base
      • Technical Documentation
      • Community
      • Video Tutorials
      • Product Life Cycle Tables
      • Partner Enabled Services
      • Contact Support
    • Resources
      • Resource Center
      • Free Trials
      • Blog
      • SonicWall University
      • MySonicWall
    • Capture Labs
      • Capture Labs
      • Security Center
      • Security News
      • PSIRT
      • Application Catalog
    • Support Widget
      • Custom HTML : Support Content WIdgets
        Support Portal

        Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials

      • Support Image Widgets
  • COMPANY
    • Boundless Cybersecurity
    • Press Releases
    • News
    • Awards
    • Leadership
    • Press Kit
    • Careers
  • PROMOTIONS
    • Customer Loyalty Program
  • MANAGED SERVICES
    • Managed Security Services
    • Security as a Service
    • Professional Services
  • Contact Sales
  • English English English en
  • BLOG
  • CONTACT SALES
  • FREE TRIALS
  • English English English en
SonicWall
  • Products
    • Network Security
      • Next Generation FirewallNext-generation firewall for SMB, Enterprise, and Government
      • Security ServicesComprehensive security for your network security solution
      • Network Security ManagerModern Security Management for today’s security landscape
    • Advanced Threat Protection
      • Capture ATPMulti-engine advanced threat detection
      • Capture Security applianceAdvanced Threat Protection for modern threat landscape
    • Access Security
      • Cloud Edge Secure AccessDeploy Zero-Trust Security in minutes
      • Secure Mobile AccessRemote, best-in-class, secure access
      • Wireless Access PointsEasy to manage, fast and secure Wi-FI
      • SwitchesHigh-speed network switching for business connectivity
    • Email Security
      • Email SecurityProtect against today’s advanced email threats
    • Cloud Security
      • Cloud App SecurityVisibility and security for Cloud Apps
      • Cloud Firewall (NSv)Next-generation firewall capabilities in the cloud
    • Endpoint Security
      • Capture ClientStop advanced threats and rollback the damage caused by malware
      • Content Filtering ClientControl access to unwanted and unsecure web content
    • Product Widgets
      • Product Menu Right Image
      • Capture Cloud Platform
        Capture Cloud Platform

        A security ecosystem to harness the power of the cloud

    • Button Widgets
      • Products A-Z
        all products A–Z FREE TRIALS
  • Solutions
    • Industries
      • Distributed Enterprises
      • Retail & Hospitality
      • K-12 Education
      • Higher Education
      • State & Local
      • Federal
      • Healthcare
      • Financial Services
      • Carriers
    • Use Cases
      • Secure SD-Branch
      • Network Segmentation
      • Zero Trust Security
      • Secure SD-WAN
      • Office 365 Security
      • SaaS Security
      • Secure WiFi
    • Solutions Widgets
      • Solutions Content Widgets
        Federal

        Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions

      • Solutions Image Widgets
  • Partners
    • SonicWall Partners
      • Partners Overview
      • Find a Partner
      • Authorized Distributors
      • Technology Partners
    • Partner Resources
      • Become a Partner
      • SonicWall University
      • Training & Certification
    • Partner Widgets
      • Custom HTML : Partners Content WIdgets
        Partner Portal

        Access to deal registration, MDF, sales and marketing tools, training and more

      • Partners Image Widgets
  • Support
    • Support
      • Support Portal
      • Knowledge Base
      • Technical Documentation
      • Community
      • Video Tutorials
      • Product Life Cycle Tables
      • Partner Enabled Services
      • Contact Support
    • Resources
      • Resource Center
      • Free Trials
      • Blog
      • SonicWall University
      • MySonicWall
    • Capture Labs
      • Capture Labs
      • Security Center
      • Security News
      • PSIRT
      • Application Catalog
    • Support Widget
      • Custom HTML : Support Content WIdgets
        Support Portal

        Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials

      • Support Image Widgets
  • COMPANY
    • Boundless Cybersecurity
    • Press Releases
    • News
    • Awards
    • Leadership
    • Press Kit
    • Careers
  • PROMOTIONS
    • Customer Loyalty Program
  • MANAGED SERVICES
    • Managed Security Services
    • Security as a Service
    • Professional Services
  • Contact Sales
  • Menu

How do I opt-out or change SonicWall email preferences?

03/17/2022 0 People found this article helpful 50,335 Views

    Download
    Print
    Share
    • LinkedIn
    • Twitter
    • Facebook
    • Email
    • Copy URL The link has been copied to clipboard

    Description

    SonicWall will periodically email partners and customers alerts, notifications, product updates, event info, industry news, and more. These emails are to help our customers stay informed about recent news including security updates.

    When a new partner or customer joins SonicWall we will start sending these emails automatically. Should a customer decide not to receive these emails there is an unsubscribe link at the bottom of each email which provides the ability to customize the frequency or type of communication. A global opt-out is also available. Depending on the type of emails received customers may be required to opt-out of two independent email platforms.

    In general, emails that come from "hello@sonicwall.com" and "partners@sonicwall.com" will have an unsubscribe link at the bottom of the page. These emails come from our Marketing team and includes content such as:

    • SonicWall Communications and News - The latest and greatest news, research and promotions. About 1 per week.
    • SonicWall Events and Webinars - The latest updates on tradeshows, seminars and webinars. About 2 per month.
    • SonicWall Product Updates - New features, releases and latest product announcements. About 2 per month.

    Emails that come from "donotreply-{notification type}@sonicwall.com" or that contain a header titled "MySonicWall Notification" also have an unsubscribe link at the bottom of the page and are sent from MySonicWall.com. Notifications from MySonicWall include:

    • New Software and Firmware Upgrades
    • New Product and Feature Releases
    • Site and Infrastructure updates
    • Firewall Security (Signatures Update)
    • SonicWall Capture ATP (Malicious)

    Opting out of one platform (for example MySonicWall emails) does not automatically opt-out a customer from the other platform (for example Marketing emails).


    To opt-out of Marketing emails (that come from "hello@sonicwall.com" and "partners@sonicwall.com") please perform the following:

    • Go to the bottom of the email page and click "Unsubscribe". Users in North America will automatically be unsubscribed and will receive a confirmation notification.
      Image
    • Users not in North America will be taken to the SonicWall Communication Preference Center page. From there, scroll down to Global Opt-Out and check the box "Opt-out of all SonicWall communications." Next, click the button "UPDATE MY PREFERENCES".
      Image


    To opt-out of MySonicWall emails (that come from "donotreply-{notification type}@sonicwall.com" or that contain a header titled "MySonicWall Notification") please perform the following:

    • Go to the bottom of the email page and click "click here to unsubscribe".
      Image
    • Next, click the button "Yes, Unsubscribe".
    • To opt-out of all MySonicWall notifications please go to MySonicWall.com and click on "Settings" on the left-hand side.
      Image
    • Next, click "My Account".
      Image
    • Under "Alert Settings" click "Edit".
      Image
    • Under the "Notifications" tab select or de-select the notices that should be sent via email.
      Image
    • Click "Confirm" when done.

    Related Articles

    • What happens to cloud backups when products are transferred to another account?
    • How can I transfer licenses to my Secure Upgrade device after registration?
    • How can I access downloads from MySonicWall web portal?

    Categories

    • MySonicWall > Support

    Not Finding Your Answers?

    ASK THE COMMUNITY

    Was This Article Helpful?

    YESNO

    Article Helpful Form

    Article Not Helpful Form

    Company
    • Careers
    • News
    • Leadership
    • Awards
    • Press Kit
    • Contact Us
    Popular resources
    • Communities
    • Blog
    • SonicWall Capture Labs

    Stay In Touch

    • By submitting this form, you agree to our Terms of Use and acknowledge our Privacy Statement. You can unsubscribe at any time from the Preference Center.
    • This field is for validation purposes and should be left unchanged.
    • Facebook
    • Twitter
    • Linkedin
    • Youtube
    • Instagram

    © 2022 SonicWall. All Rights Reserved.

    • Legal
    • Privacy
    • English
      Scroll to top
      Trace:0981bd95f32945e4467f8723afb65d56-68