How can I resolve drop code "IDP detection"?

12/20/2019 1362 23690

DESCRIPTION:

This article explains how to troubleshoot scenarios where the firewall is seen to drop packets with the drop code.

DROPPED, Drop Code: 106(IDP detection Attack Prevented(#2)), Module Id: 25(network)

CAUSE:

This issue is caused by one of more of the Security services blocking the traffic as it might have matched partially or completely with one of the existing signatures. 

IDP detection drops can occur due to the following services.

• Security Services
• Application Control
• To find out which service is causing this drop, check the logs for Prevention Alerts.

   NOTE: Make sure the categories for these services are enabled in Log | Settings. Otherwise, the logs won't be generated.

• The name of the service and ID of the signature can be collected from the logs. 
• Under Intrusion Prevention, check if "Prevent all" / "Detect all" are enabled for Low Priority Attacks.

RESOLUTION:

There are two routes to determine where this is being blocked based on your level of logging in the firewall.

•  If logged event can be found in the Log monitor.
  
  Review the Investigate | Logs | Event Logs page and filter to either the source or destination IP to determine which of the security services triggered the dropped packet. If a logged event exists showing a prevention, review the below table and how to resolve the drop.

•  If logged event cannot be found in the Log monitor.
  
  Deactivate the security services in the following order to determine which security service is causing the packets to be dropped.

1. Manage | Security Configuration | Security Services | Intrusion Prevention.
2. Manage | Security Configuration | Security Services | Gateway Anti-Virus.
3. Manage | Security Configuration | Security Services | Anti-spyware.
4. Manage | Policies | Rules | Advanced Application Control.
5. Manage | Policies | Rules | Application control.
   Deactivate them individually and test after each deactivation, to see if the packets are still being dropped. As nothing appears in the Event Logs the GUI option will need to be selected under the relevant categories in the Manage | Logs and Reporting | Log Settings to ensure that all details are logged to help identify the specific signature causing the block.

Resolution for SonicOS 6.2 and Below

The below resolution is for customers using SonicOS 6.2 and earlier firmware. For firewalls that are generation 6 and newer we suggest to upgrade to the latest general release of SonicOS 6.5 firmware.

There are two routes to determine where this is being blocked based on your level of logging in the firewall.

• If logged event can be found in the Log monitor
  
  Review the Log | Log Monitor page and filter to either the source or destination IP to determine which of the security services triggered the dropped packet. If a logged event exists showing a prevention, review the below table and how to resolve the drop.

• If logged event cannot be found in the Log monitor
  
  Deactivate the security services in the following order to determine which security service is causing the packets to be dropped.

1. Security Services | Intrusion Prevention.
2. Security Services | Gateway Anti-Virus.
3. Security Services | Anti-spyware.
4. Firewall | Application Control Advanced.
5. Firewall | App Rules.
   Deactivate them individually and test after each deactivation, to see if the packets are still being dropped. As nothing appears in the Log Monitor the GUI option will need to be selected under the relevant categories in the Log | Settings to ensure that all details are logged to help identify the specific signature causing the block.

NOTE: Drop code numbers may change based on the firmware version, however, the drop code message (description) remains the same.

Additional drop code articles:

• How do I resolve drop code "Enforced Firewall Rule"?
• How do I resolve drop code "Cache Add Cleanup"?
• How do I resolve drop code "Packet Dropped - Policy Drop"?
• How do I resolve drop code "IP Spoof"?
• How do I resolve drop code "IDP Detection"?