- Products
- Network Security
Next Generation FirewallNext-generation firewall for SMB, Enterprise, and Government
Security ServicesComprehensive security for your network security solution
Network Security ManagerModern Security Management for today’s security landscape
- Advanced Threat Protection
Capture ATPMulti-engine advanced threat detection
Capture Security applianceAdvanced Threat Protection for modern threat landscape
- Access Security
Cloud Edge Secure AccessDeploy Zero-Trust Security in minutes
Secure Mobile AccessRemote, best-in-class, secure access
Wireless Access PointsEasy to manage, fast and secure Wi-FI
SwitchesHigh-speed network switching for business connectivity
- Email Security
Email SecurityProtect against today’s advanced email threats
- Cloud Security
Cloud App SecurityVisibility and security for Cloud Apps
Cloud Firewall (NSv)Next-generation firewall capabilities in the cloud
- Endpoint Security
Capture ClientStop advanced threats and rollback the damage caused by malware
Content Filtering ClientControl access to unwanted and unsecure web content
- Product Widgets
- Product Menu Right Image
- Network Security
- Solutions
- Solutions Widgets
- Solutions Image Widgets
- Solutions Widgets
- Partners
- Partner Widgets
- Partners Image Widgets
- Partner Widgets
- Support
- Support Widget
- Support Image Widgets
- Support Widget
- Products
- Network Security
- Next Generation FirewallNext-generation firewall for SMB, Enterprise, and Government
- Security ServicesComprehensive security for your network security solution
- Network Security ManagerModern Security Management for today’s security landscape
- Advanced Threat Protection
- Capture ATPMulti-engine advanced threat detection
- Capture Security applianceAdvanced Threat Protection for modern threat landscape
- Access Security
- Cloud Edge Secure AccessDeploy Zero-Trust Security in minutes
- Secure Mobile AccessRemote, best-in-class, secure access
- Wireless Access PointsEasy to manage, fast and secure Wi-FI
- SwitchesHigh-speed network switching for business connectivity
- Email Security
- Email SecurityProtect against today’s advanced email threats
- Cloud Security
- Cloud App SecurityVisibility and security for Cloud Apps
- Cloud Firewall (NSv)Next-generation firewall capabilities in the cloud
- Endpoint Security
- Capture ClientStop advanced threats and rollback the damage caused by malware
- Content Filtering ClientControl access to unwanted and unsecure web content
- Product Widgets
- Product Menu Right Image
- Network Security
- Solutions
- Solutions Widgets
- Solutions Image Widgets
- Solutions Widgets
- Partners
- Partner Widgets
- Partners Image Widgets
- Partner Widgets
- Support
- Support Widget
- Support Image Widgets
- Support Widget
EX SSL-VPN: EPC provisioning fails with multiple zones having multiple device profiles
03/26/2020 
4 People found this article helpful
43,424 Views
Description
EX SSL-VPN: EPC provisioning fails with multiple zones having multiple device profiles
Resolution
Applies to:
Product: SONICWALL SRA EX6000/EX7000/EX9000
Firmware Version: 10.7.1 + Hotfixes
Problem Description:
EPC fails with multiple devices profiles like (AV + FW + Windows version) and this happens on Windows7 & Vista PC's.
Example of test scenarios:-
EX: EPC Works #1 on Vista SP2
- Antivirus program: Avira Antivirus Pro, version = 14.x, updated < 7 daysago, realtime req.
AND operator
- Windows version >=6.0.6002
EX: EPC Fails #2 on Vista SP2 & Windows 7
- Antivirus program: Avira Antivirus Pro, version = 14.x, updated < 7 days ago, realtime req.
AND
- Windows version: >=6.0.6002
AND
-- Personal firewall: Microsoft Windows Firewall, version = Vista
Note: If we add single device profile like " Personal firewall: Microsoft Windows Firewall" it works fine.
Resolution/Workaround:
Login to https://www.mysonicwall.com/user/homepage.aspx and navigate to download center and download the latest Advanced EPC Control and upload the Aventail Management console.
Here are the steps to upload the latest Advanced EPC updates in Aventail Management Console
- Login to AMC console
- Navigate to End Point Control
- Click on Edit button
- Under Advanced End Point Control updates
- Browse and click on Install updates
- Apply pending changes and reboot.
Tracking ID (DTS# 151018)
Related Articles
- How to secure Virtual Office portal from all external access
- NetExtender users fail to get connected throwing an Error Failed to get vpn protocol on firmware 10.2.1.2 or above due to misconfigured protocol
- Is SRA/SMA appliance vulnerable to CVE-2016-2183 and CVE-2016-5915?
YES
NO