SonicWall - Active Retirement Mode for SonicWall NSA 220 Series
First Published:08/20/2015
Last Updated:12/20/2019
Active Retirement Mode Announcement
Dell SonicWALL is initiating the Active Retirement Mode (ARM) notification for the Dell SonicWALL NSA 220 series. Active Retirement Mode is the second phase of the Dell SonicWALL End of Life process outlined at the end of this document. During this phase Dell SonicWALL will no longer actively manufacture or sell the products listed below. In addition, Dell SonicWALL may release a limited number of new features and will issue bug fixes only to the latest version of firmware available for the device After the ARM phase has ended, the NSA 220 series will transition to Limited Retirement Mode (LRM). Limited Retirement Mode is the fourth phase of the Dell SonicWALL End of Life process outlined at the end of this document.
All official End of Life notifications and phase information is posted on the Product Lifecycle page of our Support website.
Products Affected
Products affected by this ARM announcement are listed below:
Table 1 End of Life Information
Regions | NOAM, EMEA |
Products | NSA 220, NSA 220 Wireless-N |
Product SKUs | See Tables 2 and 3 |
Last Day Order Begins | July 28, 2015 |
Last Day Order Ends | August 15, 2015 |
Active Retirement Mode Begins | August 16, 2015 |
Active Retirement Mode Ends | August 15, 2017 |
Last Day to Purchase 1-year Support | August 15, 2019 |
Limited Retirement Mode Begins | August 16, 2017 |
Limited Retirement Mode Ends | August 15, 2020 |
End of Support Begins | August 16, 2020 |
Table 2 Affected Hardware SKUs
NSA 220 Description | NSA 220 SKU | Replacement SKU Description | Replacement SKU |
NSA 220 | 01-SSC-9750 | DELL SONICWALL TZ500 | 01-SSC-0211 |
NSA 220 WIRELESS-N | 01-SSC-9752 | DELL SONICWALL TZ500 WIRELESS-AC | 01-SSC-0212 |
NSA 220 SUPPORT BUNDLE 8X5 1YR | 01-SSC-4659 | DELL SONICWALL TZ500 WITH 8X5 SUPPORT 1YR | 01-SSC-0425 |
NSA 220 GEN4 FIREWALL REPLACEMENT WITH CGSS | 01-SSC-4933 | DELL SONICWALL TZ500 TOTALSECURE 1YR | 01-SSC-0445 |
NSA 220 GEN4 FIREWALL REPLACEMENT WITH 8X5 SUPPORT | 01-SSC-4936 | DELL SONICWALL TZ500 WITH 8X5 SUPPORT 1YR | 01-SSC-0425 |
NSA 220 SECURE UPGRADE 2YR | 01-SSC-4957 | DELL SONICWALL TZ500 SECURE UPGRADE PLUS 2YR | 01-SSC-0428 |
NSA 220 SECURE UPGRADE 3YR | 01-SSC-4958 | DELL SONICWALL TZ500 SECURE UPGRADE PLUS 3YR | 01-SSC-0429 |
NSA 220 TOTALSECURE 3YR | 01-SSC-4966 | DELL SONICWALL TZ500 TOTALSECURE 3YR | 01-SSC-0434 |
NSA 220 HIGH AVAILABILITY | 01-SSC-9732 | DELL SONICWALL TZ500 HIGH AVAILABILITY | 01-SSC-0439 |
NSA 220 NFR | 01-SSC-9738 | DELL SONICWALL TZ500 NFR | 01-SSC-0442 |
NSA 220 TOTAL SECURE 1YR | 01-SSC-9744 | DELL SONICWALL TZ500 TOTALSECURE 1YR | 01-SSC-0445 |
NSA 220 WIRELESS-N SUPPORT BUNDLE 8X5 1YR | 01-SSC-4660 | DELL SONICWALL TZ500 WIRELESS-AC WITH 8X5 SUPPORT 1YR | 01-SSC-0426 |
NSA 220 WIRELESS-N SUPPORT BUNDLE 8X5 1YR INTL | 01-SSC-4661 | DELL SONICWALL TZ500 WIRELESS-AC INTL WITH 8X5 SUPPORT 1YR | 01-SSC-0427 |
NSA 220 WIRELESS-N GEN4 FIREWALL REPLACEMENT WITH CGSS | 01-SSC-4934 | DELL SONICWALL TZ500 WIRELESS-AC TOTALSECURE 1YR | 01-SSC-0446 |
NSA 220 WIRELESS-N GEN4 FIREWALL REPLACEMENT WITH CGSS INTL | 01-SSC-4935 | DELL SONICWALL TZ500 WIRELESS-AC INTL TOTALSECURE 1YR | 01-SSC-0447 |
NSA 220 WIRELESS-N GEN4 FIREWALL REPLACEMENT WITH 8X5 SUPPORT | 01-SSC-4937 | DELL SONICWALL TZ500 WIRELESS-AC WITH 8X5 SUPPORT 1YR | 01-SSC-0426 |
NSA 220 WIRELESS-N GEN4 FIREWALL REPLACEMENT WITH 8X5 SUPPORT INTL | 01-SSC-4938 | DELL SONICWALL TZ500 WIRELESS-AC INTL WITH 8X5 SUPPORT 1YR | 01-SSC-0427 |
NSA 220 WIRELESS-N SECURE UPGRADE 2YR | 01-SSC-4959 | DELL SONICWALL TZ500 WIRELESS-AC SECURE UPGRADE PLUS 2YR | 01-SSC-0430 |
NSA 220 WIRELESS-N SECURE UPGRADE 3YR | 01-SSC-4960 | DELL SONICWALL TZ500 WIRELESS-AC SECURE UPGRADE PLUS 3YR | 01-SSC-0431 |
NSA 220 WIRELESS-N SECURE UPGRADE 2YR INTL | 01-SSC-4961 | DELL SONICWALL TZ500 WIRELESS-AC INTL SECURE UPGRADE PLUS 2YR | 01-SSC-0432 |
NSA 220 WIRELESS-N SECURE UPGRADE 3YR INTL | 01-SSC-4962 | DELL SONICWALL TZ500 WIRELESS-AC INTL SECURE UPGRADE PLUS 3YR | 01-SSC-0433 |
NSA 220 WIRELESS-N TOTALSECURE 3YR | 01-SSC-4967 | DELL SONICWALL TZ500 WIRELESS-AC TOTALSECURE 3YR | 01-SSC-0435 |
NSA 220 WIRELESS-N TOTALSECURE 3YR INTL | 01-SSC-4968 | DELL SONICWALL TZ500 WIRELESS-AC INTL TOTALSECURE 3YR | 01-SSC-0436 |
NSA 220 WIRELESS-N NFR | 01-SSC-9739 | DELL SONICWALL TZ500 WIRELESS-AC NFR | 01-SSC-0443 |
NSA 220 WIRELESS-N INTL NFR | 01-SSC-9740 | DELL SONICWALL TZ500 WIRELESS-AC INTL NFR | 01-SSC-0444 |
NSA 220 WIRELESS-N TOTAL SECURE 1YR | 01-SSC-9745 | DELL SONICWALL TZ500 WIRELESS-AC TOTALSECURE 1YR | 01-SSC-0446 |
NSA 220 WIRELESS-N INTL TOTAL SECURE 1YR | 01-SSC-9746 | DELL SONICWALL TZ500 WIRELESS-AC INTL TOTALSECURE 1YR | 01-SSC-0447 |
NSA 220 WIRELESS-N INTL | 01-SSC-9753 | DELL SONICWALL TZ500 WIRELESS-AC INTL | 01-SSC-0449 |
NSA 220 WIRELESS-N SUPPORT BUNDLE 8X5 1YR | 01-SSC-4660 | DELL SONICWALL TZ500 WIRELESS-AC WITH 8X5 SUPPORT 1YR | 01-SSC-0426 |
Table 3 Affected Support Service SKUs
Description | SKU | Last Day to Order |
3-year Support Services | ||
Dynamic Support 24x7 for NSA 220 Series (3 Yr) | 01-SSC-4632 | August 15, 2017 |
Dynamic Support 8x5 for NSA 220 Series (3 Yr) | 01-SSC-4626 | August 15, 2017 |
Comprehensive Gateway Security Suite for NSA 220 Series (3 Yr) | 01-SSC-4650 | August 15, 2017 |
2-year Support Services | ||
Dynamic Support 24x7 for NSA 220 Series (2 Yr) | 01-SSC-4631 | August 15, 2018 |
Dynamic Support 8x5 for NSA 220 Series (2 Yr) | 01-SSC-4625 | August 15, 2018 |
Comprehensive Gateway Security Suite for NSA 220 Series (2 Yr) | 01-SSC-4649 | August 15, 2018 |
1-year Support Services | ||
Dynamic Support 24x7 for NSA 220 Series (1 Yr) | 01-SSC-4630 | August 15, 2019 |
Dynamic Support 8x5 for NSA 220 Series (1 Yr) | 01-SSC-4624 | August 15, 2019 |
Comprehensive Gateway Security Suite for NSA 220 Series (1 Yr) | 01-SSC-4648 | August 15, 2019 |
Last Day Order
Last Day Order is the last day to order the product from Dell SonicWALL and signifies Dell SonicWALL's intent to start the end of life process. The duration of this phase is variable and depends on numerous factors including material availability, Dell SonicWALL and channel inventory and end-user demand. Last Day Order is informational only; products in this phase are active. Dell SonicWALL continues to sell support contracts.
Active Retirement Mode
Active Retirement Mode is an announcement by Dell SonicWALL to indicate that it is no longer actively manufacturing or selling the product. Products in ARM are removed from all price lists and marketing collateral at this time. Support contracts for products in this phase will remain on price lists and will continue to be available for purchase until the phase has ended. During this time Dell SonicWALL may release a limited number of new features and will issue bug fixes only to the latest version of firmware available for the device. Software/firmware support and hardware warranty are available throughout ARM for products with an active support contract. The duration of this phase is two years beginning one day after the end of Last Day Order.
1-Year Support Last Day Order
1-Year Support Last Day Order represents the final day to purchase a 1-year support contract or subscription service that bundles support from Dell SonicWALL. Partners and customers may purchase and activate the 1-year support contract so that the product will be eligible to receive support until the product has reached End of Support.
Limited Retirement Mode
Limited Retirement Mode (LRM) is an announcement by Dell SonicWALL to indicate that it will no longer develop or release firmware updates or new features for these products. Software and firmware support for products in LRM is limited to critical bugs and security vulnerabilities. Support contracts are not available for purchase on products. Software/firmware support and hardware warranty are available throughout LRM for products with an active support contract. The duration of this phase is three years beginning one day after the end of Active Retirement Mode.
End of Support
End of Support (EOS) is an announcement by Dell SonicWALL to indicate that it will no longer provide technical support, firmware updates/upgrades or hardware replacement for the product, and that all remaining unique inventory or materials will become unavailable. Dell SonicWALL may continue to offer security service subscriptions such as Content Filtering and Intrusion Prevention during the End of Support phase, but it will no longer provide technical support for the product or any security service running on it. Should a technical issue arise on one of the subscription services that is offered during the End of Support phase, customers may be required to transition to an upgrade product at their own cost. Certain remaining entitlements on the End of Support appliance may be transitioned to the upgrade appliance upon request.
