CSE: Domain exceptions doesn't work with ITP policy for "jko.xxx.xxl"

Description

Cannot access specific site even after adding to global exclusion list in CSE portal Domain url is http://xxx.jxxx.mxx/,  However we've added this to domain exclusions list and still not allowing traffic.

We have tested by adding exceptions with domains and wild cards but still CSE is blocking the access with ITP policy. This category comes under Agressive.

Image

Cause

Domain exceptions doesn't work with ITP policy for "jko.xxx.xxl"

Resolution

The official fix has been pushed to production and this should be working now. We respond to certain kinds of DNS configurations required for websites hosted by the Military.

The change was deployed to production and should be visible in all versions of the app.

Related Articles

  • Authorization Error: Unregistered user device with email
    Read More
  • CSE provisioning never completes when MySonicWall Company name does not start with a letter
    Read More
  • Routing Cloud Secure Edge (CSE) Traffic to Remote Sites via Site-to-Site VPN
    Read More
not finding your answers?