Renewing a SonicWall Firewall

Sami can help you renew services for a SonicWall firewall by looking up the available renewal options for your device. You can ask Sami to renew a specific firewall model, and Sami requests the device serial number to look up the applicable renewal options.

Sami cannot process the renewal purchase directly. The administrator must complete the renewal through the appropriate SonicWall or MySonicWall purchasing interface.

1. Log in to SonicWall Unified Management.

   The Sami icon appears in the bottom-right corner of every UM page, including sub-applications.

2. Click the Sami icon.

3. In the text box, type Help me renew this TZ 470?

   Sami asks for the device serial number to show the available renewal options. If you do not know the serial number, Sami notes that it can be found under Inventory in your account.

   

   If the guidance provided by Sami does not resolve the issue or additional assistance is required, Sami can help connect you with a SonicWall live support agent for further troubleshooting.