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On-Demand port mapping does not show up correctly on the AMC, but internally it maps perfectly.

03/26/2020 1,014 People found this article helpful 93,701 Views

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    Description

    On-Demand port mapping does not show up correctly on the AMC, but internally it maps perfectly.

    Resolution

    Affected SonicWall Security Appliance Platforms:

    E-Class Secure Remote Access (EX SSL-VPN): 1600, 2500, SRA 6000, SRA 7000.
    E-Class Services: AMC

    Firmware/Software Version: 10.0.2

    Services: AMC


    Question:

    When we try to add resource through port-mapped configuration from the resource list, the resource one-above or a random resource is selected and couldn't select the correct resource. For some resources it might add an IP as 2.254.254.254 which is not even the list if resources defined.

    Below is an example:

     

     

    Added a port mapping for Vijay IP address 10.10.100.75

     

     Image

     

    But in the AMC it maps with different IP address and not the actual IP added.

     

    Image

     
    Resolution/Workaround:

    This is only a display issue and will be fixed on ver.10.0.3


    Tracking ID: 83151

     

    Created a host entry for 10.10.100.75

    Image

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