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- Security ServicesComprehensive security for your network security solution
- Network Security ManagerModern Security Management for today’s security landscape
- Advanced Threat Protection
- Capture ATPMulti-engine advanced threat detection
- Capture Security applianceAdvanced Threat Protection for modern threat landscape
- Access Security
- Cloud Edge Secure AccessDeploy Zero-Trust Security in minutes
- Secure Mobile AccessRemote, best-in-class, secure access
- Wireless Access PointsEasy to manage, fast and secure Wi-FI
- SwitchesHigh-speed network switching for business connectivity
- Email Security
- Email SecurityProtect against today’s advanced email threats
- Cloud Security
- Cloud App SecurityVisibility and security for Cloud Apps
- Cloud Firewall (NSv)Next-generation firewall capabilities in the cloud
- Endpoint Security
- Capture ClientStop advanced threats and rollback the damage caused by malware
- Content Filtering ClientControl access to unwanted and unsecure web content
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Junk Store Install Process Aborted
03/26/2020 
24 People found this article helpful
99,164 Views
Description
When clicked on junk store installer icon under Anti-Spam | Settings page on the SonicWall GUI, there will be an error message stating "Install Process Aborted" as shown in the screen shot below.
Cause
Internet Explorer browser version 11 is not supported at this point of time.
Resolution
To download and install the Junk Store by clicking the "Junk Store Installer" icon, use Internet Explorer browser with version 10 or below (Minimum version is IE 8).
If no Internet Explorer browser with version 10 or below is available (Windows 10) you can use the follow workaround with Internet Explorer 11:
- Login to the SonicWall
- Go to Anti-Spam | Settings
- Press F12 to enter Internet Explorer Developer Mode
- In new Area below, switch to the Emulation tab
- Switch the Document Mode from 11 to 10
- The webpage will now reload
- Once reloaded click on the download icon to start download and installation
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Categories
- Firewalls > TZ Series
- Firewalls > SonicWall SuperMassive E10000 Series
- Firewalls > SonicWall SuperMassive 9000 Series
- Firewalls > SonicWall NSA Series
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