Junk Box Summary issue with MDaemon Mail Server

06/20/2020 1047 11074

DESCRIPTION:
Troubleshooting

CAUSE:
Steps

RESOLUTION:

Feature/Application:

Procedure:

When using MDaemon Messaging Server as downstream mail server, then JBS will not send to end user if MDaemon is configured to require SMTP authentication when mail is from a local account. Mostly JBS is configured to send either from recipient own email ID or local Admin account.




The only way to bypass this would be to add the Email Security IP address to the MDaemon Trusted IP list. Any message sent from this IP address will bypass some of MDaemon's security settings and SMTP Authentication.

• Email Seciruty Junknotification log file will show following error:

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
2015-05-06 07:00:16.334 error spam [8444:3072448272] EmailTransport.cpp:1353 SendEmailThroughOpenSmtpServer, response code to mail from not 200: 530 5.7.0 Authentication required to send mail from 10.10.2.2, for from addr: testbox@example1.com
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

To setup a Trusted Host open MDaemon and from the menu bar:

1. Click Security.
2. Click Security Settings.

4. To add Email Security IP address enter the IP address in the New trusted IP address field and click Add.