Support on SonicWall Products, Services and Solutions
Browse Knowledgebase by Category
HTML5 RDP bookmark does not have full screen option with Internet Explorer
03/26/2020 8 13427
After opening HTML5 RDP bookmark with Internet Explorer the 'full screen' option in the Sonicwall Shield is missing.
Open IE Go to IE Internet options --> In the general tab click on 'Tabs', once inside please select 'always open pop-ups in new tab' option.
After the IE setting is change please access virtual office --> Open HTML5 RDP bookmark, select "Full Screen" from IE menu (View -> Full Screen)
That should result in the bookmark being displayed in full screen mode.