How do I migrate from Email Security 3300/4300/8300 Appliances to 5000/7000/9000 Appliances

03/26/2020 54 9190

DESCRIPTION:

How do I migrate from Email Security 3300/4300/8300 Appliances to 5000/7000/9000 Appliances

RESOLUTION:

If you are running ES 3300/4300/8300 devices, they are already EOL as they are running on 32-bit systems and older hardware.

We have a new line of products to replace the same in 64-bit environment which is 5000/7000/9000 series.

We highly recommend that you migrate from an older device like 3300/4300/8300 units to newer hardware as soon as possible due to limitation on 32-bit system and take the advanatge of our new 64-bit systems.

For more details on the licenses and our secure upgrade program for moving from 3300 to 5000, please contact your reseller or sales representative.

To migrate from the ES 3300/4300/8300 to ES 5000/7000/9000 please follow the steps as mentioned below:

• If you are running an older firmware, please first upgrade your appliance to 9.0.x version or later
• Follow the KB on how to upgrade firmware: https://www.sonicwall.com/en-us/support/knowledge-base/170504270079039
• Once you are on version 9.0.x or later, you will need to migrate all your current settings from old ES 3300 to 5000 by using the backup and restore option from the webui.
• Follow the steps laid out in the KB for migration from one appliance to another: https://www.sonicwall.com/en-us/support/knowledge-base/170504320872196
• Make sure you have the same hostname on ES 5000 as ES 3300 and ES 5000 is offline while you do the data backup/restore process to avoid hostname conflict on your network.
• After the migration of settings is done, your new device will be up and running and ready to be placed into production.
• You can make the necessary changes to your firewall to let the traffic pass through the new ES 5000 device.