How do I migrate Email Security Virtual Appliance from 32-bit to 64-bit

03/26/2020 75 9501

DESCRIPTION:

How do I migrate Email Security Virtual Appliance from 32-bit to 64-bit firmware 9.0.x

RESOLUTION:

Please make sure you are on version 9.0.x version before to migrate from 32-bit environment to 64-bit environment . If you are running any older firmware please first upgrade your 32-bit VA to 9.0.x version

• Follow the KB on how to upgrade firmware: https://www.sonicwall.com/en-us/support/knowledge-base/170504270079039
  1. Before proceeding, ensure that the Email Security virtual appliance is running 9.0.x firmware ( 32-bit firmware)
  2. Take Backup of settings from the webui. Refer to this KB on how to do backup of settings: https://www.sonicwall.com/en-us/support/knowledge-base/180508173235101

 TIP: Run on 32-bit until ready to migrate to new 64-bit ES OVA.

1. Build a new VA in 64 -bit and Install new ES 9.0.x 64-bit  from OVA file which you can get from MySonicwall website (Please get the free trial licenses from Technical Support to setup this new server on 64-bit environment)
2. Make sure the New 64-bit server has the same Hostname as the old device and on different network or It will cause issues with DNS if on the same network as the production email security VM.
3. Restore the Data backup as per the process mentioned in the KB as listed above.
4. Once the Data backup is restored you can call customer service who will work with you to deploy the 64-bit installation to production.   
5. Once the Data backup is restored and the 64-bit server has been registered with the purchased serial number it is ready to go live.