Main Menu
  • COMPANY
    • Boundless Cybersecurity
    • Press Releases
    • News
    • Events
    • Awards
    • Leadership
    • Press Kit
    • Careers
  • PROMOTIONS
    • SonicWall Promotions
    • Customer Loyalty Program
  • MANAGED SERVICES
    • Managed Security Services
    • Security as a Service
    • Professional Services
SonicWall
  • Products
      All Products A–Z
      Free Trials
    • Network Security
      • Next-Generation Firewall (NGFW)
      • Network Security Services
      • Network Security Management
      • Secure SD-WAN
    • Threat Protection
      • Advanced Threat Protection Cloud
      • Advanced Threat Protection Appliance
      • Capture Labs
    • Secure Access Service Edge (SASE)
      • Zero-Trust Network Access (ZTNA)
    • Cloud Security
      • Cloud Firewall
      • Cloud App Security
    • Endpoint Security
      • Endpoint Detection & Response (EDR)
    • Email Security
      • Cloud Email Security
      • Hosted Email Security
      • On-Prem Email Security
    • Secure Access
      • Wireless Access Points
      • Network Switch
      • Virtual Private Network (VPN)
    • Wi-Fi 6 Access Points

      SonicWall SonicWave 600 series access points provide always-on, always-secure connectivity for complex, multi-device environments.

      Read More
  • Solutions
    • Industries
      • Distributed Enterprises
      • Retail & Hospitality
      • K-12 Education
      • Higher Education
      • State & Local
      • Federal
      • Healthcare
      • Financial Services
      • Carriers
    • Use Cases
      • Secure SD-Branch
      • Network Segmentation
      • Zero Trust Security
      • Secure SD-WAN
      • Office 365 Security
      • SaaS Security
      • Secure Wi-Fi
    • Solutions Widgets
      • Solutions Content Widgets
        Federal

        Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions

      • Solutions Image Widgets
  • Partners
    • SonicWall Partners
      • Partners Overview
      • Find a Partner
      • Authorized Distributors
      • Technology Partners
    • Partner Resources
      • Become a Partner
      • SonicWall University
      • Training & Certification
    • Partner Widgets
      • Custom HTML : Partners Content WIdgets
        Partner Portal

        Access to deal registration, MDF, sales and marketing tools, training and more

      • Partners Image Widgets
  • Support
    • Support
      • Support Portal
      • Knowledge Base
      • Technical Documentation
      • Community
      • Video Tutorials
      • Product Life Cycle Tables
      • Partner Enabled Services
      • Contact Support
    • Resources
      • Resource Center
      • Events
      • Free Trials
      • Blog
      • SonicWall University
      • MySonicWall
    • Capture Labs
      • Capture Labs
      • Security Center
      • Security News
      • PSIRT
      • Application Catalog
    • Support Widget
      • Custom HTML : Support Content WIdgets
        Support Portal

        Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials

      • Support Image Widgets
  • COMPANY
    • Boundless Cybersecurity
    • Press Releases
    • News
    • Events
    • Awards
    • Leadership
    • Press Kit
    • Careers
  • PROMOTIONS
    • SonicWall Promotions
    • Customer Loyalty Program
  • MANAGED SERVICES
    • Managed Security Services
    • Security as a Service
    • Professional Services
  • Contact Sales
  • English English English en
  • BLOG
  • CONTACT SALES
  • FREE TRIALS
  • English English English en
SonicWall
  • Products
      All Products A–Z
      Free Trials
    • Network Security
      • Next-Generation Firewall (NGFW)
      • Network Security Services
      • Network Security Management
      • Secure SD-WAN
    • Threat Protection
      • Advanced Threat Protection Cloud
      • Advanced Threat Protection Appliance
      • Capture Labs
    • Secure Access Service Edge (SASE)
      • Zero-Trust Network Access (ZTNA)
    • Cloud Security
      • Cloud Firewall
      • Cloud App Security
    • Endpoint Security
      • Endpoint Detection & Response (EDR)
    • Email Security
      • Cloud Email Security
      • Hosted Email Security
      • On-Prem Email Security
    • Secure Access
      • Wireless Access Points
      • Network Switch
      • Virtual Private Network (VPN)
    • Wi-Fi 6 Access Points

      SonicWall SonicWave 600 series access points provide always-on, always-secure connectivity for complex, multi-device environments.

      Read More
  • Solutions
    • Industries
      • Distributed Enterprises
      • Retail & Hospitality
      • K-12 Education
      • Higher Education
      • State & Local
      • Federal
      • Healthcare
      • Financial Services
      • Carriers
    • Use Cases
      • Secure SD-Branch
      • Network Segmentation
      • Zero Trust Security
      • Secure SD-WAN
      • Office 365 Security
      • SaaS Security
      • Secure Wi-Fi
    • Solutions Widgets
      • Solutions Content Widgets
        Federal

        Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions

      • Solutions Image Widgets
  • Partners
    • SonicWall Partners
      • Partners Overview
      • Find a Partner
      • Authorized Distributors
      • Technology Partners
    • Partner Resources
      • Become a Partner
      • SonicWall University
      • Training & Certification
    • Partner Widgets
      • Custom HTML : Partners Content WIdgets
        Partner Portal

        Access to deal registration, MDF, sales and marketing tools, training and more

      • Partners Image Widgets
  • Support
    • Support
      • Support Portal
      • Knowledge Base
      • Technical Documentation
      • Community
      • Video Tutorials
      • Product Life Cycle Tables
      • Partner Enabled Services
      • Contact Support
    • Resources
      • Resource Center
      • Events
      • Free Trials
      • Blog
      • SonicWall University
      • MySonicWall
    • Capture Labs
      • Capture Labs
      • Security Center
      • Security News
      • PSIRT
      • Application Catalog
    • Support Widget
      • Custom HTML : Support Content WIdgets
        Support Portal

        Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials

      • Support Image Widgets
  • COMPANY
    • Boundless Cybersecurity
    • Press Releases
    • News
    • Events
    • Awards
    • Leadership
    • Press Kit
    • Careers
  • PROMOTIONS
    • SonicWall Promotions
    • Customer Loyalty Program
  • MANAGED SERVICES
    • Managed Security Services
    • Security as a Service
    • Professional Services
  • Contact Sales
  • Menu

How can we disable Virtual Office portal access

07/16/2021 23 People found this article helpful 185,904 Views

    Download
    Print
    Share
    • LinkedIn
    • Twitter
    • Facebook
    • Email
    • Copy URL The link has been copied to clipboard

    Description

    The Virtual Office portal is the website access of SSLVPN Services where users log in to launch NetExtender or access internal resources via Bookmarks.

    When we enable SSLVPN services for WAN zone, we open default port 4433 on the firewall IP for SSLVPN services, which includes access either via client - NetExtender and SonicWALL Mobile Connect or via web browser - Virtual Office portal. Both access methods require valid credentials (username, password and domain name).

    Since both the access methods i.e client - NetExtender, SonicWALL Mobile Connect and web browser - Virtual Office portal, function on the same port and IP, it is not possible to just disable the Virtual Office portal access and keep the client access available. So either we can enable client and web access both or disable both. 

    However, we can secure the network by using SSL certificates, domain account integration (LDAP, RADIUS, etc), or by restricting access for SSLVPN services to limited source IP addresses.

    This article describes how we can restrict SSLVPN access to limited source IP address.


    Resolution

    Resolution for SonicOS 7.X
    This release includes significant user interface changes and many new features that are different from the SonicOS 6.5 and earlier firmware. The below resolution is for customers using SonicOS 7.X firmware.



    Resolution/Workaround:


    1. Navigate to Objects | Match objects | Addresses > Address Objects.

      Image

    2. Click on Add.
    3. Create Address Object as below :

      Image

      NOTE: Zone should be "WAN" and "IP Address" should be Public IP of PC from which you want to allow access to SSLVPN.

    4. If you want to allow access from multiple IPs, create Address Objects for all Public IPs as in step 3.
    5. Click on Address Groups.
    6. Click on Add.

      Image

    7. Select all the WAN IP address objects created in step 4 and Add them to the Address Group.

      Image

    8. Navigate to Policy | Rules and Policy > Access Rules.

      Image

    9. Click on Zone Matrix and select WAN to WAN radio button as shown below :

      Image

    10. Click on Configure icon for default WAN to WAN access rule for SSLVPN service.

      Image

      CAUTION: Default rules can only be modified when "Enable the ability to remove and fully edit auto-added access rules " is checked in the internal settings page.

    11. Modify source address from ANY to Address Object / Address Group created in step 3/step 5.

      Image

    12. Click SAVE.

      Now only the Public IPs mentioned in the Source of Access rule can access SSLVPN services using Netextender and Virtual Office Portal.



    Resolution for SonicOS 6.5
    This release includes significant user interface changes and many new features that are different from the SonicOS 6.2 and earlier firmware. The below resolution is for customers using SonicOS 6.5 firmware.




    Resolution/Workaround:


    1. Navigate to MANAGE | Objects > Address Objects.

      Image

    2. Click on Add.
    3. Create Address Object as below :

      Image

      NOTE: Zone should be "WAN" and "IP Address" should be Public IP of PC from which you want to allow access to SSLVPN.


    4. If you want to allow access from multiple IPs, create Address Objects for all Public IPs as in step 3.

    5. Click on Address Groups.

    6. Click on Add.

      Image





    7. Select all the WAN IP address objects created in step 4 and Add them to the Address Group.

      Image

    8. Navigate to MANAGE | Rules > Access rules.

      Image

    9. Click on Zone Matrix and select WAN to WAN radio button as shown below :

      Image

    10. Click on Configure icon for default WAN to WAN access rule for SSLVPN service.


      Image

      CAUTION: Default rules can only be modified when "Enable the ability to remove and fully edit auto-added access rules " is checked in the internal settings page.

    11. Modify Source from ANY to Address Object / Address Group created in step 3/step 5.


      Image

    12. Click OK.

      Now only the Public IPs mentioned in the Source of Access rule can access SSLVPN services using Netextender and Virtual Office Portal.

    Related Articles

    • Bandwidth usage and tracking in SonicWall
    • How to force an update of the Security Services Signatures from the Firewall GUI
    • Configure Guest VLAN in the TZ firewall, for guest users to access Internet only.

    Categories

    • Firewalls > TZ Series
    • Firewalls > NSa Series
    • Firewalls > SonicWall SuperMassive 9000 Series
    • Firewalls > SonicWall NSA Series

    Not Finding Your Answers?

    ASK THE COMMUNITY

    Was This Article Helpful?

    YESNO

    Article Helpful Form

    Article Not Helpful Form

    Company
    • Careers
    • News
    • Leadership
    • Awards
    • Press Kit
    • Contact Us
    Popular resources
    • Communities
    • Blog
    • SonicWall Capture Labs

    Stay In Touch

    • By submitting this form, you agree to our Terms of Use and acknowledge our Privacy Statement. You can unsubscribe at any time from the Preference Center.
    • This field is for validation purposes and should be left unchanged.
    • Facebook
    • Twitter
    • Linkedin
    • Youtube
    • Instagram

    © 2023 SonicWall. All Rights Reserved.

    • Legal
    • Privacy
    • English
    Scroll to top