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CFS basic descriptions for CFS Filter Status on the CFS management page
03/26/2020 
6 People found this article helpful
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Description
This article explains you basic descriptions showing on the CFS management page (Services >Content Filter ) of the SonicWall.
Note: CFS service needs extra license. SonicWall periodically checks the license status with SonicWall License Manager. When this service is licensed, you will get full access of CFS functionalities.
Resolution
When navigate to Security Services >Content Filter page, you will see some basic descriptions at Content Filter Status area.
1. Content Filter Type is set as Content Filter Service
| Status (Content Filter Service) | Explanation |
| “Server address is not configured” | CFS Server’s Domain Name has not resolved into IP address correctly |
| “Server is not responding” | CFS Server IP address gotten but it don’t repond the request |
| “Server is not ready” | Reponded but not ready to serve |
| “Server is ready” | Reponded and ready to serve |
1.1. When CFS is licensed, SonicWall can talk to backend CFS server, the main page of CFS will display “Server is ready”.
1.2. When CFS service is unlicensed or expired, the main page of CFS will display “Upgrade Required”, and tell you how to get the license of this service. For this case, only some basic features are available.
2. Content Filter Type is set as Websense Enterprise
| Status (Websense Enterprise) | Explanation |
| “Server address is not configured” | Websense CFS is not configured correctly |
| “Server is not responding” | Configured but it don’t repond the request |
| “Server is not ready” | Reponded but not ready to serve |
| “Server is ready” | Reponded and ready to serve |
When you select Websense Enterprise which can be accessed without CFS license activated, the Content Filter Status will show status of Websense server you configured.
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