Support on SonicWall Products, Services and Solutions
Browse Knowledgebase by Category
After upgrading to 220.127.116.11 user is not able to login to firewall management using @ symbol
03/26/2020 10 10412
Customers who upgrade to feature release 18.104.22.168-40n may experience issues with logging into the firewall management interface if the '@' symbol is a part of a username.
The login page separates the user from the assumed domain at the @ symbol. For example, the user 'administr@tor' is interpreted by the firewall GUI as user 'administr' and domain 'tor'.
A current workaround exists for this issue by logging into the firewall via CLI/SSH and typing the following commands:
#admin-name <use name with no special characters>
This issue is targeted to be fixed in SonicOS 22.214.171.124.