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Access denied. The required system capabilities are not present, enabled, or current.
03/26/2020 
5 People found this article helpful
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Description
"Access denied. The required system capabilities are not present, enabled, or current."
Resolution
Overview
When you are connecting to an appliance with Connect Tunnel or OnDemand Tunnel, a user receives the following error: "Access denied. The required system capabilities are not present, enabled, or current."
When users run ngutil to capture session information, the output in this situation looks similar to this:
09:52:53.093 I EPC security zone classification resulted in zone: "Default zone" 09:52:53.093 I EPC security zone command received: [LOGOUT] Zone="Default zone" 09:52:53.093 I EPC security zone command processed. [LOGOUT] Error 0x00000000: The operation completed successfully. 09:52:53.093 E EPC system interrogation failed. [StateSetSystemInterrogationList] Error 0xE3080003: Access denied. The required system capabilities are not present, enabled, or current. 09:52:53.093 E Error encountered during end point control processing. Unable to determine a security zone. Error 0xE3080003: Access denied. The required system capabilities are not present, enabled, or current. 09:52:53.093 E RasCustomDial completed with errors. Error 0xE3080003: Access denied. The required system capabilities are not present, enabled, or current.
Cause
This error is logged when the default zone has been set to Block VPN Access in AMC > End Point Control > Default zone. Here is a screenshot for your reference:
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YES
NO