SonicWall Capture Client and Jamf Pro
04/24/2024 0 People found this article helpful 177,161 Views
Description
MDM Overview:
Mobile device management (MDM) is a tool which helps in administration of mobile devices, such as smartphones, tablet computers, Macs, and laptops.
Some of the core functions of MDM include:
- Ensuring that diverse user equipment is configured to a consistent standard / supported set of applications, functions, or corporate policies.
- Installing and updating equipment, applications, functions, or policies remotely.
- Ensuring that users use applications in a consistent and supportable manner.
- Monitoring and tracking equipment (e.g., users, location, status, ownership, activity)
- Being able to efficiently diagnose and troubleshoot equipment remotely.
About Jamf Pro:
Jamf Pro is an industry-leading solution for Apple device management i.e., Mac, iPad, iPhone, and Apple TV. With automated management and powerful customization options, Jamf Pro delivers everything IT needs to maximize their time and enable end users to be more creative, productive, and happier.
Jamf macOS management offers:
- Streamlined Apple OS upgrades and updates.
- Remotely distribute the most up-to-date apps to Mac, iPad and iPhone from the App Store, third-party vendors, or custom in-house apps
- Automatically package and deploy third-party Mac apps when a new version is available.
- Remote mobile device and configuration management
- Automated inventory collection keeps track of devices and alerts IT when updates are needed.
- Supported Agent versions: Capture Client MacOS Agent 3.7.10 and earlier versions.
CAUTION: Before starting the integration, make sure that you have active Jamf Pro subscription and Mac machines are added in Devices and is being reported in the Jamf Pro console. Also, download the Capture Client Agent (.pkg) file from the CC Console.Client installation on macOS is no longer supported via command line starting from MacOS 3.8 Agent. So, this version can’t be installed via Jamf. Workaround: Please install older MacOS version agent 3.7.10 and earlier; and then upgrade the agent version to 3.8 via CMC.”
Resolution
Configuring Capture Client to Jamf Instance
Add Capture Client in as a deployable package
Add Capture Client as a Configuration Profile
- Create a Configuration File. Add a Privacy Preferences Policy Control Payload.
- Then create a Systems Extension Payload
- Set your Scope on the Configuration Profile and Save.
The TenantId can be found on the Capture Client console under Management|Tenant Settings. The version can be found on the Capture Client console under Management|Client Installers based on the clients chosen.
Troubleshooting
Please post your queries to SonicWall community for any help.
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