Interacting with Sami: A Conversational Approach to Information Retrieval and Actions

SonicWall AI for Monitoring & Insights (Sami) is a smart, adaptable system that provides instant guidance for firewall and network configuration tasks. Sami uses Server-Sent Events (SSE) to stream responses in real time, delivering a seamless conversational experience.

1. In the text box, type your query. For example, Which SonicWall firewall is best for a 50-person office?

   Sami recommends a specific firewall model based on the details shared — for example, the TZ480 for a growing business with 50–100 users — highlighting relevant features such as multi-gig SFP+ uplinks, encrypted traffic inspection, and SD-Branch support. Sami then offers to start a trial, show purchase options, or connect you with a sales specialist.

   As it retrieves the information, an in-progress message appears in the chat window to inform you that the request is being processed and not missed.