Secure Mobile Access 12.4 Connect Tunnel User Guide

Downloading and Installing Connect Tunnel

Connect Tunnel client is available to both administrators and end-users. The administrator can download it from Appliance Management Console (AMC), whereas an end-user can download it from WorkPlace and SonicWall website. The installation requires administrator privileges on the client machine.

Procedure to download and install Connect Tunnel from AMC

  1. Log into the AMC on your SonicWall SMA 1000 Series appliance.
  2. In the left pane, select User Access > Agent Configuration > Access Agents > Client Installation Packages.> The Client Installation Packages page displays.

  1. For Windows: In the Connect Tunnel Client group, click the drop-down next to Windows option and select the installation package based on your operating system. Connect Tunnel for Windows is supported on platforms such as x86, x64, and ARM processor.

    The available options are:

    • x64 (.exe)
    • x64 (.msi)
    • x86 (.exe)
    • x86 (.msi)
    • ARM (.exe)
    • ARM (.msi)

    Connect Tunnel and WorkPlace automatically detects and reports processor architecture (x84, x64, and ARM64) to the server. The server then tracks the architecture type in the user session state and installs or updates the platforms automatically.

  2. Click Download.

    The install package is downloaded to your machine.

    OR

    For Mac: In the Connect Tunnel Client group, click Download next to Mac option.

    Connect Tunnel Client is built as universal application which can be run on both Intel and Apple Silicon Mac computers.

    OR

    For Linux: In the Connect Tunnel Client group, click the drop-down next to Linux option and select the installation package based on your operating system.

    The available options are:

    • x64
    • x86
    • ARM

    For configuration details of macOS and Linux, see Connect Tunnel Client for macOS and Linux

  3. Open the downloaded file and click Agree to agree to the terms, then click Install.

Procedure to download and install Connect Tunnel from WorkPlace

  1. Log into your WorkPlace.
  2. Click on the Install Connect Tunnel shortcut resource to download or to install.

Procedure to download and install Connect Tunnel from SonicWall Website

  1. Navigate to SonicWall.com > Products >All Products A-Z > Global VPN Client (or) Open SonicWall Website.
  2. Select the Connect Tunnel tab.

  3. For Windows: In the Get Connect Tunnel for Windows, click the drop-down next to Version option and select a version based on your operating system.

    The available options for Windows are:

    • Windows 32-Bit
    • Windows 64-Bit
    • Windows ARM 64-Bit

    Click Download or Copy. The install package is downloaded to your machine

  4. For Linux: In the Get Connect Tunnel for Linux, click the drop-down next to Version option and select a version based on your operating system.

    The available options for Linux are:

    • Linux TAR 32-Bit
    • Linux TAR 64-Bit
    • Linux TAR ARM 64-Bit

    Click Download or Copy. The install package is downloaded to your machine

  5. For Mac: In the Get Connect Tunnel for Mac, click Download or Copy Link to install package is downloaded to your machine

  6. Click Download or Copy The install package is downloaded to your machine

  7. Open the downloaded file and click Agree to agree to the terms, then click Install.

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