Secure Mobile Access 12.4 Connect Tunnel User Guide

Table of Contents

Troubleshooting ESP

This section describes how to troubleshoot ESP. On the ESP-enabled Connect Tunnel session, if the user faces network-related issues. The following instructions show how to troubleshoot any ISP-related issue with UDP traffic.

  1. Launch Connect Tunnel.

    Click on Advanced Settings.

  2. Click the General tab.
  3. Under Transport Preference section, deselect the check box Use ESP to disable it.

  4. Click OK.