MSS EVO User Guide

Prerequisites

We have strategically partnered with EVO Security to provide secure access, MFA, & IdP for partner resources. To ensure you are ready to go:

1. Download and install the EVO Secure Login App on your cell phone.
   • iOS Store:

• Android Play Store:

2. Once that is installed, follow the below steps to register your device using your EVO account.

Step 1. EVO Account Setup

EVO Account Setup

• Some email providers like Gmail will treat this as spam so please make sure and check your junk/spam folders.
• If you do not have a welcome email after checking your junk/spam folder and any email security tools, please request us to resend the EVO welcome email by submitting a ticket in our Ticketing Portal.

1. New users will receive a Welcome email that looks like this:

2. Click the link under Step 1.

3. Create and confirm a password for your EVO account and click Submit.

4. You will be taken to the Sign In page.
   1. Sign in with your email and the password that you just set.

5. A one-time code will be emailed to the email address that you entered.

1. Enter it and click Continue.

6. You will be brought to the Welcome page.
   1. Click Create QR Code to display your QR code.
7. Open the EVO Secure Login App on your phone.
   1. The first thing you'll be presented with is the welcome screen and the option to scan a QR code:
   2. Click Scan QR and scan the QR Code presented to you in the previous step.
   3. Once Scanned, you'll be presented with a new screen
   4. Click Continue.

If you do NOT already have an existing EVO account, you will now be prompted to setup your Security Questions.

• Choose questions and answers that you will remember as they CAN NOT be reset.
• This will allow you to restore your EVO app and any Third-Party codes in it to a new phone.

8. You may now log out of the EVO portal.

Using the EVO Mobile App

This section provides a quick rundown of how to use the EVO Secure mobile application.

TOTP (Third Party) Profiles

TOTP profiles are for websites that do not support native integration to EVO.

Working with 3rd Party TOTP Profiles

Adding TOTP Profiles

1. Open the EVO Secure Login App and click on the “Plus” icon

2. Scan the QR code presented by the portal that you are setting up.
3. Enter the TOTP code displayed in your EVO App.

Viewing Profiles

TOTP profiles are organized in a group called “Third Party Keys”. To view them:

1. Open the EVO Secure Login App and click on the “Third Party Keys” drop down.
   1. All of your 3rd Party TOTP profiles are shown here.
   2. Click on any of them to view the TOTP code.

Lost or New Phone

The nice thing about EVO is, even if you lose your phone, you can setup EVO on your new phone, and it will restore all EVO as well as 3rd party keys! To get started do this:

Step 1. Submitting Ticket

If you still have access to the EVO app on your current/old phone, skip this step and move on to Step 2. Restoring to a New Phone

1. Log into our Ticket Portal and select Submit a ticket → MFA, Identity & Access Management→ EVO Support.
   1. This needs to be done so that your old/lost device is removed from your EVO account allowing you setup a new/replacement one.
   2. This must be done so that when you log into the EVO web portal, it will send the one-time code to your email instead of to the device that you don’t have access to anymore.

Step 2. Restoring to New Phone

You will only be able to follow the below instructions AFTER submitting the above ticket or if you still have access to the EVO mobile app on your old device.

Restoring to a New Phone

1. Download and install the app 

2. With your favorite supported mobile or tablet device in hand. Open the respective app store.
3. In the app stores search field, enter Evo Secure.
4. Click the Evo Secure Login app.
5. Click Get (iOS) or Install (Android).
6. Login into the EVO web portal https://solutionsgrantedinc.evosecurity.com .
   1. You will be emailed a One-Time code to let you in.
7. Scan the QR code presented on the screen with the mobile app.
8. Choose Restore
9. Answer the security questions that you provided the answers for when your EVO account was first setup.
10. Your phone is now enrolled, and your Third-Party keys are now restored to your new device.