How to increase the Timeout value on NSM SaaS
Description
This article explains how to increase the Timeout value on NSM Management Page
Resolution
The steps to be followed are mentioned below:
Step 1: Log into the NSM management page via MSW account|Available services|Capture Security Centre or type cloud.sonicwall.com in the browser window.
Step 2: Navigate to Manager View and select the Account on the Top Right Corner of the screen, and select User Profile as shown below
Step 3: Navigate to Timeout (minutes) on User profile settings and modify the Timeout value. Now, the Timeout value has changed from 30 minutes to 90 minutes as shown below
Step 4: Click Save after modifying the Timeout field to update the changes
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