Connection Failure: "Connection to the licensing server not allowed" error message

Description

While trying to register the SonicWall by clicking on Register in the status page, you receive the error below.

  • There isn't an Access Rule blocking the traffic to the licensing server
  • The Check Network Settings test from the System | Diagnostics page returns an error for contacting the licensing server

 

Resolution

Go to the diag page of the Appliance following https://ApplianceIPaddress/diag.html and uncheck the feature Prevent communication with SonicWall Backend servers

Related Articles

  • SSH password authentication fails after OpenSSH upgrade
    Read More
  • Where can I download SonicWall stencils?
    Read More
  • Configuring High Availability Monitoring settings
    Read More
not finding your answers?