How to collect .har files and console logs from Chrome browsers

Description

This article provides instructions on how to collect HAR (HTTP Archive Viewer) logs in Google Chrome.

HAR (HTTP Archive Format) is a JSON archive file format that stores session data over many browsers (IE, Firefox, Chrome, Safari, etc.) between client and server. In the network environment, when the communication between the sender and the receiver occurs, HAR contains HTTP response and request headers. The extension of the HAR file format is “.har”.

The HAR file is used to save the information of all web requests made with the browser tab. 


Resolution

To generate the HAR file for Chrome


  1. Open Chrome browser and go to www.mysonicwall.com

  2. Open Developer’s tool by following the right menu like in the screenshot below. 

    Image

  3. Make sure the highlighted in yellow flags are enabled

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  4. Login to Mysonicwall and browse through the workflow that you have trouble with.

  5. Once the workflow is completed, download/export the file by clicking on the highlighted in the below screen.

    Image

  6. Share the HAR file for troubleshooting.

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