SonicWall Unified Management Administration Guide

Technical Documentation>  Account Settings>  Organization Settings>  Enforcing 2 Factor Authentication
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Enforcing 2 Factor Authentication

Only Super Admin can define or modify (enable or disable) the 2 Factor Authentication. Users belong to the organization account must configure the authentication method under the Personal Settings.

To enforce 2 factor authentication

  1. Login to SonicWall Unified Management.
  2. Navigate to Account > My Profile > Organization Settings.
  3. Enable Enforce 2 Factor Authentication under Organization Options.

  4. Select the 2 Factor Authentication method under Personal Settings.

    You can choose between:

    • Email (one-time passcode) option using the email address specified in your Unified Management account. When your username/email and password are correctly entered into the login page, Unified Management sends a short numerical code as a one-time password to your email. With the email option, you have a few minutes to enter the code into the login screen. After a few minutes, you will need to start the login sequence over and use the code from the new email.

    • Microsoft / Google Authenticator App option on your smart phone, tablet or Chrome browser extension. You need to add an account to your app. You can either scan the QR code or manually enter the code when creating the account. The following resources should help you with setting up the account on your preferred Authenticator App:

      Once you add the account, the app will generate a 6-digit code that will need to be entered in Unified Management to complete the activation.

  5. Enter a code that is sent to the registered email or generated on the authenticator app to complete the activation.
  6. Click Confirm to enable Two-factor authentication in your Unified Management account.

 

  • If you find any error while enabling two-factor authentication in your Unified Management account, contact Customer Service by emailing customer_service@sonicwall.com with the following details:

    • Username/email address of your Unified Management account
    • Screenshot of the error message you are receiving
  • If you prefer to contact Customer Service by phone and we will create a Customer Service case. For more information, refer to Getting Additional Help.