Productivity

The Productivity Dashbaord section provides the tools to manage productivity reports and view the reports once generated. These reports provide visibility and control of an organization's internet usage. You can also get insightful snapshot of an organization’s internet productivity along with details of internet users, websites and web categories.

 

• You need to have NSM Advanced Reporting and Analytics license to view and manage the Productivity Reports.
• The Productivity Report is available at tenant, group and firewall levels.
• Tenant and Group level productivity report is available from NSM SaaS 2.3.5 onwards.

Productivity Groups

Productivity groups section allows grouping of Content Filter Service(CFS) categories. URLs accessed by users is matched to the CFS and then to the respective productivity groups. There are two types of CFS groups under NSM Productivity Reports i.e. CFS 4.0 and CFS 5.0. Firewalls with SonicOS 7.0.1 firmware or lower support CFS 4.0 and those with SonicOS 7.1.1 firmware or higher support CFS 4.0.

Productivity group configuration is available at tenant level.

1. Click on Productivity Groups tab on the Manager View to see the Default group configuration. This list consists of Productive, Unproductive, Acceptable and Unacceptable groups. If you do not see the default groups then you can click on Reset button to reset it to default. You can also refresh the page using the Refresh button.

   

2. Click on Customise groups button on the top right of this page to make changes to the groups and categories. You can drag and drop the CSF categories to other groups as per your requirement.

3. Click Add Group to add a new group. You need to enter a Group Name and select the required Categories.

   

4. Click Save to add the new group to the list of existing Productivity groups.

   

5. You can save the changes by clicking on the Save Customization button. You can also select the Reset button to reset the groups to default and the Refresh button to refresh the page. The Cancel button will undo any changes that you may have recently made to the productivity groups.

Navigating to the Productivity Reports Page at Tenant Level

1. Navigate to the Monitor page on the Manager View.

2. Click on Productivity > Dashboard to view the productivity reports.

   

    

   • You can access Productivity Reports at the Group and Firewall level as well.
   • You can do a comparative analysis of various Productivity Group trends by selecting two or more Productivity Groups.

The Productivity Dashbaord page shows a graphical representation of total connection / data transferred / browsing time over a time period as well as the top five users, website and web category in a particular productivity group. For example, if the productivity group is selected as unproductive and the By metric is selected as connections, then the graph will display the unproductive connection data and the bottom three sections will show top five unproductive users, websites and web categories.

You can find the color coded chart of the Summarized Values across productive categories at the top of the page. The information is divided into three sections, for each By Metric, showing the percentage values of the productive categories as individual colors. You can also find a color legend at the top of the chart which shows the colors assigned for each category. You can hover on the colors to see additional information. The information for all the custom groups will be displayed under a single color.

The top of the reports page displays the following information:

• Trend Graph - This graph displays trend of selected productivity category by selected metric. For example if user has selected productive category and metric as data transfer, then this graph displays trend of data transfer in productive category. You can click on the + button to add data for additional productivity groups in the same graph.
• Time Range - It is used to customize the time duration of the report to show data from the last hour to the last 90 days. You can also use the Custom button to customize the dates.
• Productivity Group - This drop down button is used to select the group from a list of productive, unproductive, acceptable, unacceptable or any other custom groups that the user may have created.
• By Metric - This drop down button is used to change the information on the graph according to the connections, total data transferred and browsing time.
• Refresh - This button is used to refresh the page.
• Time Slider - This feature, present above the graph, is used to further filter the graph according to a specific time.
• Connections Info - This shows the total connections and the percentage of blocked connections.
• Trend Comparison - This shows the percentage increase of a particular metric as compared to the previous time period.

The bottom of the page has three sections that displays the top five list of Users, Website and Web Category along with their respective connections and percentage for a productivity group. You can also change the selection to show top five blocked unproductive users, websites and web category.

You can also view the entire list of items by clicking on View All button, where the user will be directed to the respective users, websites and web category page. The items on the list are in the form of hyperlinks which can be clicked to view more information about them.

• Users - You can click on each user name to see the list of websites browsed by the user along with additional data about the website such as Web Category, Productivity Category, Connections, Percentage, Browsing Time, Data Transfer and Threats.
• Website - You can click on each website to view a list of all the users who have browsed the website along with additional data about the user such as total connections, total data transferred and total browsing time.
• Web Category - You can click on each web category to view a list of all the users and websites that belong to this web category.

Users

Go to Productivity > Users to view a list of all the users who have created the most number of connections. The list can be customized to show data from the last hour to the last 90 days. You can also use the Custom button to customize the dates. The Search option allows you to search a particular user from the table.

• User name - Name of the user.
• Total connections - The total connection made by the user. You can click on the data to view drill down information of the session logs.
• Blocked connections - The total number of connections that were blocked.
• Total browsing time - The total browsing time of the user.
• Data transferred - The total data transferred to the website by the user during the browsing time.
• Actions - Used to edit the CFS policy and view the drill down to groups information.

You can change the order of the table according to the column heading by clicking on the Arrow symbol besides them.

The View by drop down button is used to select the productivity group. The information displayed in the table column changes based on productivity group selected. If you select All, then you can see all the productivity group information of all the users, by expanding the name of the user. But If user has selected productive group as unproductive, then values displayed in the total connection, blocked connections, total browsing time and data transferred are for unproductive category only.

All the productivity groups in this drop down feature have been provided different color coded dots for easy identification of the information.

The Limit drop down is used to set the limit of the number of displayed users. You can also click on Refresh button to refresh the information on the page, edit the columns in the table by the Column Selection button and export the table in CSV format using the Export button.

Click on the individual User Name to see additional browsing information of the user.

At the top of the page, you can see the color coded chart of the Summarized Values across productive categories for the selected user. The information is divided into three sections, for each By Metric, showing the percentage values of the productive categories as individual colors. You can also find a color legend at the top of the chart which shows the colors assigned for each category. You can hover on the colors to see additional information. The information for all the custom groups will be displayed under a single color.

You can also change the user and select another user name by using the drop down button at the top of the page.

The top of the table displays user information such as total browsing time, connections and data transferred. You can use the Limit drop down to set the limit of the number of displayed websites. You can also options at top of the table to refresh the page, edit the columns and export the table.

This page also provides you the option to filter the table according to individual web category or productivity category. You can click on the Filter symbol besides any of the category and click Reload.

• Websites - List of websites browsed by the user.
• Web category - Web category to which the website belongs.
• Productivity category - Productivity category to which the website belongs.
• Total connections - Total connections created for the website. You can click on the data to view drill down information of the session logs.
• Total browsing time - Total time that the website was browsed.
• Data Transferred - Total data transferred to the website while browsing.
• Threats - Total threats detected while browsing the website. You can click on the data to view drill down information of the threats.
• Actions - Used to edit the CFS policy and view the drill down to groups information.

You can click on the Arrow symbol besides the total connections, total browsing time or data transferred to change the order of the table.

The Heat Map is color coded chart that shows the hourly distribution of the top websites that the user has browsed. For example, you can find out browsing pattern of websites during office and non-office hours. The different shades of the heat map represents different amount of data. The darker the shade of the color means the more number of connections have been made for a website at that particular hour. You can hover above the colored box to see more information about the website.

If you have selected the time range of the report for more than 24 hours, 3 days for example, then the heat map will show an aggregate of all the 3 days for that particular hour.

If you have used the filter option on the table view to filter the table according to a web category or productivity category, then the heat map will show only the information related to that filtered category.

If you have changed the order of the table according to a metric, using the Arrow symbol on the table view, then the heat map will show only the information related to that metric

 

Websites

Go to Productivity > Websites to view a list of all the websites that have been viewed within the firewall. The list can be customized to show data from the last hour to the last 90 days. You can also use the Custom button to customize the dates. The Search option allows you to search a particular website from the table.

The Limit drop down is used to set the limit of the number of displayed websites. You can also click on Refresh button to refresh the information on the page, edit the columns in the table by the Column Selection button and export the table in CSV format using the Export button.

This page also provides you the option to filter the table according to individual web category or productivity category. You can click on the Filter symbol besides any of the category and click Reload.

• Websites - List of websites browsed by the user.
• Web category - Web category to which the website belongs.
• Productivity category - Productivity category to which the website belongs.
• Total connections - Total connections created for the website. You can click on the data to view drill down information of the session logs.
• Total browsing time - Total time that the website was browsed.
• Data Transferred - Total data transferred to the website while browsing.
• Threats - Total threats detected while browsing the website. You can click on the data to view drill down information of the threats.
• CFS Policy Type - Type of CFS Policy i.e. CFS 4.0 or CFS 5.0.
• Actions - Used to edit the CFS policy and view the drill down to groups information.

You can change the order of the table according to the column heading by clicking on the Arrow symbol besides them.

Click on the individual Websites to see additional information of the user who has browsed the website.

At the top of the table you can find website information such as web category, productivity group, connections and data transfer. You can use the Limit drop down button to set the limit of the number of users. You can also use the Settings button to refresh the page, edit the columns and export the table.

• User - Name of the user who has browsed the particular website.
• Total connections - The total connection made by the user. You can click on the data to view drill down information of the session logs.
• Total browsing time - The total browsing time of the user.
• Data transferred - The total data transferred by the user during the browsing time.
• Actions - Used to edit the CFS policy and view the drill down to groups information.

You can change the order of the table according to the column heading by clicking on the Arrow symbol besides them.

The Heat Map is color coded chart that shows the hourly distribution of the top users that have browsed the website. To learn more about Heat map, you can check the heat map section under the User heading.

Web Categories

Go to Productivity > Web Categories to view a list of all the web categories that have been accessed within the firewall. The list can be customized to show data from the last hour to the last 90 days. You can also use the Custom button to customize the dates. The Search option allows you to search a particular web category from the table.

The Limit drop down is used to set the limit of the number of displayed web categories. You can also click on Refresh button to refresh the information on the page, edit the columns in the table by the Column Selection button and export the table in CSV format using the Export button.

This page also provides you the option to filter the table according to individual productivity category by clicking on the Filter symbol next to it.

• Web category - Web category to which the website belongs.
• Productivity category - Productivity category to which the website in the web category belongs.
• Total connections - Total connections created for the web category. You can click on the data to view drill down information of the session logs.
• Total browsing time - Total time that the websites in the web category were browsed.
• Data Transferred - Total data transferred to the website while browsing..
• Threats - Total threats detected while browsing the websites in the category. You can click on the data to view drill down information of the threats.
• CFS Policy Type - Type of CFS Policy i.e. CFS 4.0 or CFS 5.0.
• Actions - Used to edit the CFS policy and view the drill down to groups information.

You can change the order of the table according to the column heading by clicking on the Arrow symbol besides them.

Click on the individual Web Categories to see additional information of the users and the websites belonging to this web category.

At the top of the table you can find website information such as productivity group, connections and data transfer. You can use the Limit drop down button to set the limit of the number of users and websites. You can also use the Settings button to refresh the page, edit the columns and export the table.

The User table shows the following information:

• User - Name of the user.
• Total connections - The total connection made by the user. You can click on the data to view drill down information of the session logs.
• Total browsing time - The total browsing time of the user.
• Data transferred - The total data transferred by the user during the browsing time.
• Websites - List of websites browsed by the user.
• Actions - Used to edit the CFS policy and view the drill down to groups information.

The Websites table shows the following information:

• Websites - List of websites browsed in the web category.
• Total connections - Total connections created for the website. You can click on the data to view drill down information of the session logs.
• Total browsing time - Total time that the website was browsed.
• Data Transferred - Total data transferred to the website while browsing.
• Threats - Total threats detected while browsing the website. You can click on the data to view drill down information of the threats.
• Actions - Used to edit the CFS policy and view the drill down to groups information.

You can change the order of the table according to the column heading by clicking on the Arrow symbol besides them.

The Heat Map is color coded chart that shows the hourly distribution of the top users and websites that have accessed this web category. To learn more about Heat map, you can check the heat map section under the User heading.