WorkPlace

The WorkPlace portal provides your users with access to Web-based resources. You can create customized WorkPlace sites, each with a unique URL and appearance (colors, logo, and greeting text). This enables you to configure and deploy unique portals for different audiences such as partners and employees.

For Windows users, Access Manager takes care of installing agents and clients through the browser, and client installation log files make the process easy to troubleshoot. Once Access Manager is installed on a user device, most users will be able to receive client updates without requiring administrator privileges.

After a user logs in to WorkPlace, a Web page presents an administrator-defined list of shortcuts. These shortcuts reference the Web-based resources, Windows file system resources, and terminal servers to which the user has access privileges. Users can also add their own WorkPlace bookmarks to Web sites or network shares. The means of access to these resources depends on the user’s browser:

• Web resources and file system resources can be accessed from any Web browsers. By default, the appliance automatically provides Translated Web access.
• As an alternative to Translated Web access, which may have limitations with some Web applications such JavaScript, custom port mapping or custom FQDN mapping can be used. These methods involve mapping the backend resource either to a port on the SMA1000 Series appliance, or to an external fully qualified domain name.

The SMA appliance also supports Web-based access to Windows Terminal Services (WTS) and Citrix hosts. These hosts are accessed by Web-based terminal agents that use proprietary protocols to communicate with the terminal server.

WorkPlace Lite is also available as an access mode for the SMA appliance that bypasses all Access and EPC Agents and logs the user in to WorkPlace. The only prerequisite for logging in to a WorkPlace Lite-enabled WorkPlace site is that you must use a modern web browser that supports HTML5.

The SonicWall Secure Mobile Access user interface for the WorkPlace has been updated to the new SonicWall user interface appearance. This new appearance not only provides a new look and feel, but also provides improved navigation capabilities—including the ability to expand and collapse the navigation menus. In addition, the new user interface design is now compatible with mobile devices.

For more details on the WorkPlace portal, refer to the WorkPlace User Guide.