The appliance uses various access services to manage the access clients and agents that users employ to
connect to your network resources:
The Network Tunnel Service is a network routing technology that provides secure network tunnel access
to a wide range of applications and protocols, including non-TCP protocols such as VoIP (Voice over IP)
and ICMP, reverse-connection protocols like SMS, and bi-directional protocols such as FTP. It works in
conjunction with the Connect Tunnel client and the OnDemand Tunnel agent to provide authenticated
and encrypted access.
The Web Proxy Service provides users with secure access to Web-based applications and servers from a
Web browser, or Web-based applications and servers from a Windows Mobile-powered device using the
Mobile Connect client. The Web proxy service contains a secure HTTP reverse proxy that brokers and
encrypts access to Web-based resources.
The WorkPlace Service controls access to WorkPlace resources accessed from a Web browser. The
WorkPlace service communicates with Windows file servers and network shares (including Microsoft
Distributed file system, or DFS, resources) using the Server Message Block (SMB) file-sharing protocol.