Network Security Manager On-Premises System Administration Guide

Backup/Restore NSM using Safemode

In a scenario where NSM GUI becomes non-responsive and backup/restore is not possible using NSM GUI, the backup using safemode can be used.

To enter NSM in safemode

  1. Log into the NSM console using KVM, VMWare, Hyper-V or Azure.

  2. Navigate to Reboot | Shutdown.

  3. Enable the Boot NSM into safemode. Click on Yes when prompted for confirmation to Boot NSM into safe mode.

  4. The NSM system reboots to run in safemode.

    It takes around 10 minutes to reboot in safemode.

  5. After successful reboot, log into NSM using http://NSMIPAddress.

Steps to backup/restore using safemode

  1. Navigate to Firmware > Application Backups.

    1. To create a new backup, click on Create Backup. Then enter the name of the backup and click on Create Backup.

    2. To restore a backup, click on the restore icon beside the system backup to which the NSM has to be restored. On prompting for confirm the restore process, click on OK.

    3. To upload a backup from local drive, click on Upload Backup, select the backup file from local drive and click upload.

    4. To delete a backup, click on the delete icon beside the system backup.

To exit from safemode

  1. Log into the NSM console using KVM, VMWare, Hyper-V or Azure.

  2. Navigate to Reboot | Shutdown.

  3. Disable the Boot NSM into safemode. Click on Yes when prompted for confirmation to Boot NSM into safe mode.

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