The Trust Effect is the impact of a failed Trust Factor on a device’s Trust Level (i.e., a device's security posture). The admin sets the impact for each Trust Factor, and it is typically the case that the impact is negative, taking a High Trust Level (i.e., a healthy device posture) down to a Medium Trust Level, a Low Trust Level, or an Always Deny. In some cases, admins may configure a Trust Effect with the value No Effect; this setting is primarily for testing purposes.
Any of the following Trust Effect states can be set on a Trust Factor:
| Trust Effect | Definition |
|---|---|
| Always Deny | If the Trust Factor is not satisfied, the device will be denied authorization into all Cloud Secure Edge (CSE) services. |
| Low | If the Trust Factor is not satisfied, the device’s Trust Level will be set to low. |
| Medium | If the Trust Factor is not satisfied, the device’s Trust level will be set to medium. |
| No Effect | If this factor is not satisfied, it will have no effect on the device’s Trust Level, but will be displayed in the app. This is primarily used for testing purposes. |
Example: An admin sets a Low Trust Level as the Trust Effect for the Firewall Trust Factor. That means that if a firewall is not enabled on the device, the device’s Trust Level will drop from its typical healthy state, High, to Low. But if the firewall is enabled on the device, the Trust Factor will be satisfied, and there will be no negative impact on the device’s Trust Level (i.e., the device's Trust Level should remain High).
Other possible Trust Effects are shown below: