SMA 100: Netextender client fails with the message "User is not authorized to use Netextender"

SMA100: Attempting to login using the Netextender client fails with the message "User is not authorized to use Netextender."

This issue is seen if the Netextender has been disabled under Portals/Groups/User settings.

Portal Settings:

• For the users to be able to connect with Netextender, ensure the option : Allow Netextender/Mobile Connect connections to this portal is enabled(toggled Green)
  
  
  

Local Group Settings:

• You can also Enable/Disable Netextender access under the Local User Groups.
  
  
  
  

Local User settings:

• You may also have Netextender enabled/disabled on per user level. 
  
  NOTE: User policies have higher precendance over the Group and Global Policies.